David Kaplan
twitter @davidaKaplan
The tentative comeback in online display ad spending appears to be by-passing newspapers. Signs of the recovery started well enough this summer, as the NYT notes that big marketers like Mercedes began showering hundreds of thousands of dollars on dynamic, 3D display ads in newspapers.
But it was short-lived, as ad networks began getting the bulk of Mercedes’ online budget, thanks to the promise of lower costs and the promise of greater targeting. The NYT’s Stephanie Clifford finds marketers use of online newspaper ads and display networks akin to wearing expensive shoes: for a big debut, marketers will splurge on premium newspaper ads; but it when it comes to everyday business, ad networks make more sense.
The latest earnings reports bear that out. Google (NSDQ: GOOG) and Yahoo (NSDQ: YHOO), two of the biggest online ad bellwethers, saw display revenues tick up slightly. But when it came to online ad revenues at the NYTCo (NYSE: NYT), its web ads fell 18.5 percent. Gannett’s operating digital revenues were also about 20 percent lower. Meanwhile, McClatchy (NYSE: MNI) posted just a 3 percent gain for web ads.
Last spring, there was a lot of hope that the Online Publishers Association’s new display ad formats might help draw more dollars from marketers. But ad nets quickly adopted the larger formats for those who wanted them, while other advertisers have complained about the complexity attached to these buys.
So far, the only things major publishers can do to pry advertisers’ dollars is put a greater emphasis on selling the non-premium ads—which Denise Warren, SVP for advertising/chief advertising officer for the NYT Media Group, insists the company is doing to positive effect—and stress the brand building capabilities that come with being attached to a popular web destination.
Showing posts with label digital media. Show all posts
Showing posts with label digital media. Show all posts
Monday, October 26, 2009
Thursday, July 23, 2009
Push for 'instant-on' web search
A company that provides "instant-on" computing will bring "instant search" to the PC for the first time.
Splashtop, made by DeviceVM, already lets consumers access email, chat with friends, share photos or surf the web seconds after turning on their PC.
The deal involves three search leaders including Yahoo in the US and Japan, Baidu in China and Yandex in Russia.
DeviceVM's Dave Bottoms said the deals make sense because web searching is fundamental to computer users.
"Search is the tip of the iceberg in being able to offer a lot of different web services, but when you think about where people spend their time online, it's in search," Mr Bottoms, senior director of product management, told BBC News.
"I think this is the next new start experience frontier we are witnessing at the device level."
A web analytics firm, Comscore, found that in June alone Americans conducted more than 14 billion core searches, up from 10.8 billion in 2008.
"A lot of people use search as a basic navigation tool," said DeviceVM's marketing director Sergey Krupenin.
"Instead of typing in Facebook.com in the address bar, users are typing it into the search box."
'Accessible'
Depending on what part of the world users are in, as soon as they switch on their computer, they will be greeted by a front page that offers a free Yahoo branded search box or one that says Yandex or Baidu.
"Web search has emerged as the dominant and universal navigation tool...and providing instant search will further expand our search leadership in China, the largest and fastest growing internet search market in the world," said Haoyu Shen, vice president of operations for Baidu.
"The search distribution landscape is changing, and instant search is one of the ways Yahoo provides our users with a convenient and highly accessible Yahoo search experience," said Tim Mayer, vice president of North America search and social experiences for Yahoo.
In America analysts are not so sure this "instant-search" feature will make a big difference in driving more users to Yahoo, which has 20% of the US market versus Google's 65% share.
"I don't think these deals have a dramatic impact on market share," said Greg Sterling of search news site SearchEngineLand.
"People's habits are fairly well established now when they go online. However some people will undoubtedly use Yahoo for their search because they are lazy and it's right in front of them," said Mr Sterling.
"That might mean Yahoo will get an incremental bump, but it won't be significant."
'Instant internet revolution'
Splashtop comes pre-installed on computers. At the moment it is on over 10 million PCs across 200 models made by Asus, HP, Lenovo, Sony, Acer and LG.
Mr Bottoms said the company estimated that by the end of this year, Splashtop -and the "instant internet revolution" that it heralds - will be on 40 million devices.
By the end of 2010, he believes, that number will be up to 100 million computers.
DeviceVM said the growing popularity of netbooks is key to this success and that this new instant search feature plays nicely into how people use these low-cost mini laptops.
"Users generally use netbooks on the go for chunks of a half an hour or so compared to notebooks or laptops where they will spend around three hours at home or in an office.
"With the emergence of netbooks, we are definitely seeing a lot of consumer demand for always being connected, always on and being able, at the press of a button, to get searching on the web quickly," explained Mr Bottoms.
A report by DisplaySearch said that demand for netbooks has been hot and looks to get hotter.
They are projected to grab a 20% share of the worldwide market for this year with consumers expected to buy almost 33 million netbooks - a doubling of last year's 16 million.
"The culture of 'on-the-go' means that speed is important to these users," said SearchEngineLand's Mr Sterling.
"I think that will be a benefit to the netbook experience and this is where that quick search box will have its appeal."
Windows 7
Splashtop and other "instant-on" offerings from other companies bypasses Microsoft Windows, the dominant operating system on PCs.
But software giant Microsoft has said Windows 7 promises to be a leaner, lighter propositsion that can compete in this space.
The company has just released Windows 7 into the hands of computer makers in a process known as "release to manufacturers". This is the last big step before the product reaches users in late October.
Microsoft claims that Windows 7 test results showed PCs have gone from a "cold boot" - from switched completely off - to a ready desktop at speeds comparable to the instant-on environments.
But DeviceVM's Mr Krupenin said that still does not solve the basic problem of speed.
"It is not about how fast an operating system is but how much is loaded onto it. Six months after people have bought their computer, it works at least two times slower because of all the applications that have been added on.
"Splashtop is an optimised environment around the browser and you are not installing anything there," he explained.
The company said it expects to see their 'instant-search' page on devices from September onwards.
By Maggie Shiels
Technology reporter, Silicon Valley
Splashtop, made by DeviceVM, already lets consumers access email, chat with friends, share photos or surf the web seconds after turning on their PC.
The deal involves three search leaders including Yahoo in the US and Japan, Baidu in China and Yandex in Russia.
DeviceVM's Dave Bottoms said the deals make sense because web searching is fundamental to computer users.
"Search is the tip of the iceberg in being able to offer a lot of different web services, but when you think about where people spend their time online, it's in search," Mr Bottoms, senior director of product management, told BBC News.
"I think this is the next new start experience frontier we are witnessing at the device level."
A web analytics firm, Comscore, found that in June alone Americans conducted more than 14 billion core searches, up from 10.8 billion in 2008.
"A lot of people use search as a basic navigation tool," said DeviceVM's marketing director Sergey Krupenin.
"Instead of typing in Facebook.com in the address bar, users are typing it into the search box."
'Accessible'
Depending on what part of the world users are in, as soon as they switch on their computer, they will be greeted by a front page that offers a free Yahoo branded search box or one that says Yandex or Baidu.
"Web search has emerged as the dominant and universal navigation tool...and providing instant search will further expand our search leadership in China, the largest and fastest growing internet search market in the world," said Haoyu Shen, vice president of operations for Baidu.
"The search distribution landscape is changing, and instant search is one of the ways Yahoo provides our users with a convenient and highly accessible Yahoo search experience," said Tim Mayer, vice president of North America search and social experiences for Yahoo.
In America analysts are not so sure this "instant-search" feature will make a big difference in driving more users to Yahoo, which has 20% of the US market versus Google's 65% share.
"I don't think these deals have a dramatic impact on market share," said Greg Sterling of search news site SearchEngineLand.
"People's habits are fairly well established now when they go online. However some people will undoubtedly use Yahoo for their search because they are lazy and it's right in front of them," said Mr Sterling.
"That might mean Yahoo will get an incremental bump, but it won't be significant."
'Instant internet revolution'
Splashtop comes pre-installed on computers. At the moment it is on over 10 million PCs across 200 models made by Asus, HP, Lenovo, Sony, Acer and LG.
Mr Bottoms said the company estimated that by the end of this year, Splashtop -and the "instant internet revolution" that it heralds - will be on 40 million devices.
By the end of 2010, he believes, that number will be up to 100 million computers.
DeviceVM said the growing popularity of netbooks is key to this success and that this new instant search feature plays nicely into how people use these low-cost mini laptops.
"Users generally use netbooks on the go for chunks of a half an hour or so compared to notebooks or laptops where they will spend around three hours at home or in an office.
"With the emergence of netbooks, we are definitely seeing a lot of consumer demand for always being connected, always on and being able, at the press of a button, to get searching on the web quickly," explained Mr Bottoms.
A report by DisplaySearch said that demand for netbooks has been hot and looks to get hotter.
They are projected to grab a 20% share of the worldwide market for this year with consumers expected to buy almost 33 million netbooks - a doubling of last year's 16 million.
"The culture of 'on-the-go' means that speed is important to these users," said SearchEngineLand's Mr Sterling.
"I think that will be a benefit to the netbook experience and this is where that quick search box will have its appeal."
Windows 7
Splashtop and other "instant-on" offerings from other companies bypasses Microsoft Windows, the dominant operating system on PCs.
But software giant Microsoft has said Windows 7 promises to be a leaner, lighter propositsion that can compete in this space.
The company has just released Windows 7 into the hands of computer makers in a process known as "release to manufacturers". This is the last big step before the product reaches users in late October.
Microsoft claims that Windows 7 test results showed PCs have gone from a "cold boot" - from switched completely off - to a ready desktop at speeds comparable to the instant-on environments.
But DeviceVM's Mr Krupenin said that still does not solve the basic problem of speed.
"It is not about how fast an operating system is but how much is loaded onto it. Six months after people have bought their computer, it works at least two times slower because of all the applications that have been added on.
"Splashtop is an optimised environment around the browser and you are not installing anything there," he explained.
The company said it expects to see their 'instant-search' page on devices from September onwards.
By Maggie Shiels
Technology reporter, Silicon Valley
Thursday, April 09, 2009
Gasta to Utilise Twitter in Search Results
While many still struggle to find a purpose for using Twitter, and Twitter ceases to generate revenue for itself (though it's coming sooner or later), the social network continues to take the world by storm. Naturally there are plenty of opportunities there or businesses to capitalize on.
There are a variety of ways business owners and marketing professionals can use Twitter to benefit their businesses. Twitters' search feature alone has some potential for attracting new customers. The first article in this newsletter discusses this. The second article looks at how Twitter can be used for building natural, organic links, despite Twitter links being nofollowed and shortened. If you have some ideas about how Twitter can benefit businesses, we'd love to hear them. Share them here. If you have tips or comments specifically about link building with Twitter, please share those here.
Before we get into that though, let's look at some research and statistics regarding Twitter. Let's get a feeling for just what we're dealing with this popular communication tool.
The Twitter Explosion
New data from comScore indicates that Twitter approached 10 million users in February. That's a growth of over 700% from February 2008. On top of that, worldwide visitors climbed over 5 million more. Just in the US, visitors climbed over 1000% in a year's time.
The Twitter Audience
The two largest age demographics on Twitter are the 45-54 crowd, and the 25-34 crowd. Interestingly, the youngsters (12-17) are the smallest demographic as comScore notes, referencing info from Alexei Oreskovic of Reuters.
What are Twitterers Searching for Though?
Well, it's mostly the usual kind of queries you would expect to find on other search engines. Entertainment searches dominate. No surprise there. Hitwise looks at top searches for the week ending March 21.
A nice convenient way to see what people are interested in right now, however, is to simply look at the right column of your Twitter home page and look at the "Trending Topics" section. That will pretty much lay it out there for you.
You can take that list for what it's worth and do with it what you will. The big draw to using Twitter search and trends is that it is real-time, and you can get involved with what people are talking about at the moment. This makes engaging with potential customers on topics that are interesting to them that much easier.
There are a variety of ways business owners and marketing professionals can use Twitter to benefit their businesses. Twitters' search feature alone has some potential for attracting new customers. The first article in this newsletter discusses this. The second article looks at how Twitter can be used for building natural, organic links, despite Twitter links being nofollowed and shortened. If you have some ideas about how Twitter can benefit businesses, we'd love to hear them. Share them here. If you have tips or comments specifically about link building with Twitter, please share those here.
Before we get into that though, let's look at some research and statistics regarding Twitter. Let's get a feeling for just what we're dealing with this popular communication tool.
The Twitter Explosion
New data from comScore indicates that Twitter approached 10 million users in February. That's a growth of over 700% from February 2008. On top of that, worldwide visitors climbed over 5 million more. Just in the US, visitors climbed over 1000% in a year's time.
The Twitter Audience
The two largest age demographics on Twitter are the 45-54 crowd, and the 25-34 crowd. Interestingly, the youngsters (12-17) are the smallest demographic as comScore notes, referencing info from Alexei Oreskovic of Reuters.
What are Twitterers Searching for Though?
Well, it's mostly the usual kind of queries you would expect to find on other search engines. Entertainment searches dominate. No surprise there. Hitwise looks at top searches for the week ending March 21.
A nice convenient way to see what people are interested in right now, however, is to simply look at the right column of your Twitter home page and look at the "Trending Topics" section. That will pretty much lay it out there for you.
You can take that list for what it's worth and do with it what you will. The big draw to using Twitter search and trends is that it is real-time, and you can get involved with what people are talking about at the moment. This makes engaging with potential customers on topics that are interesting to them that much easier.
Thursday, March 19, 2009
Gasta News:Microsoft’s Ballmer Seeks More Web-Search Agreements
Microsoft Corp. will aim to strike more agreements for its Web-search software to be included on computers and mobile phones, even though the deals may not always make money, Chief Executive Officer Steve Ballmer said.
“It might still be a good marketing investment for us to make,” Ballmer said today in an interview in New York. The deals may not make “economic sense” at the outset, he said.
Microsoft, Google Inc. and Yahoo! Inc. form partnerships to make their search engines the default setting on computers and mobile phones to attract new users. Google can pay more for the deals without losing money, Ballmer said.
Google, the most-popular search engine, gets an estimated 9.5 cents to 10 cents on average in ad sales from each search, while Microsoft and Yahoo get 4 cents to 5 cents, Ballmer said. That means Google can give its partners 8 cents from each search, while Microsoft may have to lose money, he said.
“Google can bid them to a point where we are not economical,” said Ballmer, 52. Microsoft will probably do a “bit of investment” in those agreements as existing partnerships that companies have with Google and Yahoo expire, he said.
Microsoft handled about 8 percent of search queries in the U.S. in February, compared with Google’s 63 percent and Yahoo’s 21 percent, according to researcher ComScore Inc. Outside the U.S., Microsoft’s market share is even smaller.
Dell, Verizon
Kim Rubey, a spokeswoman for Sunnyvale, California-based Yahoo, declined to comment on how much revenue the company makes per search. Google, based in Mountain View, California, didn’t have an immediate comment.
Microsoft struck partnerships to put its search software on Dell Inc. computers and Verizon Wireless mobile phones this year, beating out Google for the deals. Last year, Microsoft reached agreements with Hewlett-Packard Co., Sun Microsystems Inc. and Facebook Inc. Hewlett-Packard, the world’s biggest personal-computer maker, had a deal with Yahoo.
The agreements mean that new computers come preloaded with a toolbar that lets them use Microsoft’s Live Search. The search engine also appears on the home screen of some Verizon handsets and is included when customers download Sun’s Java software.
Ballmer reiterated that he’s interested in a search partnership with Yahoo because it “makes all the sense in the world.”
Ballmer said earlier today at a conference that he has spoken with Yahoo CEO Carol Bartz and that they will talk when it’s appropriate.
“What’s she been there now -- all of a month and a half, two months?,” Ballmer said in the interview. The Web-search industry has been harder for him and other executives to learn than most businesses, Ballmer said.
Microsoft, based in Redmond, Washington, rose 18 cents to $17.14 today in Nasdaq Stock Market trading. The shares have lost 12 percent this year.
“It might still be a good marketing investment for us to make,” Ballmer said today in an interview in New York. The deals may not make “economic sense” at the outset, he said.
Microsoft, Google Inc. and Yahoo! Inc. form partnerships to make their search engines the default setting on computers and mobile phones to attract new users. Google can pay more for the deals without losing money, Ballmer said.
Google, the most-popular search engine, gets an estimated 9.5 cents to 10 cents on average in ad sales from each search, while Microsoft and Yahoo get 4 cents to 5 cents, Ballmer said. That means Google can give its partners 8 cents from each search, while Microsoft may have to lose money, he said.
“Google can bid them to a point where we are not economical,” said Ballmer, 52. Microsoft will probably do a “bit of investment” in those agreements as existing partnerships that companies have with Google and Yahoo expire, he said.
Microsoft handled about 8 percent of search queries in the U.S. in February, compared with Google’s 63 percent and Yahoo’s 21 percent, according to researcher ComScore Inc. Outside the U.S., Microsoft’s market share is even smaller.
Dell, Verizon
Kim Rubey, a spokeswoman for Sunnyvale, California-based Yahoo, declined to comment on how much revenue the company makes per search. Google, based in Mountain View, California, didn’t have an immediate comment.
Microsoft struck partnerships to put its search software on Dell Inc. computers and Verizon Wireless mobile phones this year, beating out Google for the deals. Last year, Microsoft reached agreements with Hewlett-Packard Co., Sun Microsystems Inc. and Facebook Inc. Hewlett-Packard, the world’s biggest personal-computer maker, had a deal with Yahoo.
The agreements mean that new computers come preloaded with a toolbar that lets them use Microsoft’s Live Search. The search engine also appears on the home screen of some Verizon handsets and is included when customers download Sun’s Java software.
Ballmer reiterated that he’s interested in a search partnership with Yahoo because it “makes all the sense in the world.”
Ballmer said earlier today at a conference that he has spoken with Yahoo CEO Carol Bartz and that they will talk when it’s appropriate.
“What’s she been there now -- all of a month and a half, two months?,” Ballmer said in the interview. The Web-search industry has been harder for him and other executives to learn than most businesses, Ballmer said.
Microsoft, based in Redmond, Washington, rose 18 cents to $17.14 today in Nasdaq Stock Market trading. The shares have lost 12 percent this year.
Wednesday, March 11, 2009
Gasta News: Would you buy a car from this website? Car sales up on the Internet.
The internet is the main influence which determines a consumer's car purchase as the majority believe they'll locate a better deal online, according to research from Microsoft.
A sample of 622 people found just two out of 10 people planning to buy a car in the next six months might delay the purchase due to the economic climate, and 65% believe this landscape will provide them with a better deal.
in the decision making process, with online shaping decisions about which make and model consumers choose.Some 39% of people intending to buy said they had not decided on the category of car before coming online, with 55% still undecided over the brand and 61% over the model.
Furthermore, 69% of people said they used the web specifically for deciding which extras they wanted.
The report also said internet research empowered consumers, with 70% saying they feel more confident walking into a dealership if they have researched online first.
Jacqueline O'Sullivan, head of marketing communications at Microsoft Advertising, said, "The internet has now become the most important influence in a car buyers' decision-making process. Also, as less decisions are made before going online car brands have multiple opportunities to demonstrate why theirs should be the one that should be bought."
Thursday, January 08, 2009
Gasta Opinion: Why the forecasters are wrong about digital in 2009
While the pundits may be singing a similar tune when it comes to digital advertising's immediate future, here are a few points they may not have considered.
It's the first full work week of the New Year, and already I'm tired of the constant vacillation in moods concerning the health of internet marketing.
Depending on whom you believe, digital marketing will either follow newspapers into oblivion in 2009, or it will be hit hard but not quite as hard as other media. Hardly any of the pundits give it a positive outlook. And that's a shame, with self-fulfilling prophecies and all…
There are quite a few assertions, though, that are fairly consistently questionable from pundit to pundit when it comes to predicting digital's future. Among them:
1. Failing to grow at the same rate as last year is some sort of failure -- If digital advertising grew at 10-15 percent last year, and it will hit only 7-9 percent growth this year, that's not a failure. Accelerated year-over-year growth for any market sector, whether it be manufacturing, biotech engineering, or financial services, is unsustainable in the long term. Things have to slow down at some point. If digital advertising slows down but still grows in an economy where the word "Depression" is still commonly used in headlines for op-ed pieces, I think we're doing rather well, thankyouverymuch!
My other issue with this is that more marketers are doing things with digital that are not classified as advertising and probably don't get tracked by the prognosticators. Suppose your recommended solution to an e-commerce client is not to buy a bunch of ad banners, but instead to pay to have their digital shelf presence enhanced. Is that advertising? No. Does it address the business problem your client is trying to solve? Most definitely. Will such a deal get picked up by the powers-that-be who track internet spending? Probably not.
2. Video and social media need an ad model -- It's true that in order to make money the way that Yahoo, MSN, and Platform-A do, Facebook will need to improve its ad model. And yes, something will have to come along that can replace pre-roll and overlay ads in video. But hinging digital's growth potential on these ad model conundrums is a mistake, I think.
If video advertising won't scale appropriately (and I do believe it will to a certain degree in 2009), marketers might turn to other non-advertising ways to leverage video. Viral strategies, video syndication, and content sponsorship are all ways of making video work in ways that enhance the bottom line without registering on someone's radar as an ad spend.
As long as social networks can continue to capture everyone's attention the way they have in the last few years, I doubt the lack of an ad model will put them under. Not as long as I'm spending what I do on things like Facebook gifts and Facebook ads. I think there's a lot of potential in something like Facebook ads -- not the big banner deals they do, but the smaller, targeted buys that would appeal to small business marketers. I've used Facebook ads both to recruit people for positions at Underscore and to try to sell my home. In both cases, sub-$100 investments have yielded huge gains. If Google still has plenty of potential to roll up many thousands of small, self-serve ad deals in order to make money, why not Facebook?
3. Performance-based advertising will be where the growth is -- I've seen this prediction made by many of the pundits, followed by some Google-flattering comment about how search will drive modest growth in 2009. In the short term, this might be the case, but I think we've already seen what happens in digital when too many advertisers shift their focus to DR and performance-based digital media. Things quickly get crowded. Clearance issues abound. Lead and sale volumes drop sharply unless concessions are made with respect to price and environment. This is how we weathered the last downturn, and display never really went away and experienced a rebirth when the economy turned around and marketers learned to trust digital again.
I question these three assertions, and I'm skeptical that the equation is as simple as many of the pundits make it out to be. I'm also optimistic for another reason: Analysts and pundits who don't work in digital on a day-to-day basis often have trouble understanding the dynamic of how marketing budget decisions are made. I see a lot of potential out there for marketers and brand managers to come to the conclusion that their diminished budgets can't afford last year's levels of broadcast, and for those marketers to consider digital-heavy or digital-only options for marketing campaigns.
However, it turns out in 2009, I don't think we should resign ourselves to slowed growth or declines this year. People who work in digital tend to be people who thrive in chaos. There's certainly a good deal of chaotic behavior out there in the floundering economy, and I wouldn't be surprised if we figure out how to capitalize on it this year.
Tom Hespos is president of Underscore Marketing and blogs at Hespos.com.
It's the first full work week of the New Year, and already I'm tired of the constant vacillation in moods concerning the health of internet marketing.
Depending on whom you believe, digital marketing will either follow newspapers into oblivion in 2009, or it will be hit hard but not quite as hard as other media. Hardly any of the pundits give it a positive outlook. And that's a shame, with self-fulfilling prophecies and all…
There are quite a few assertions, though, that are fairly consistently questionable from pundit to pundit when it comes to predicting digital's future. Among them:
1. Failing to grow at the same rate as last year is some sort of failure -- If digital advertising grew at 10-15 percent last year, and it will hit only 7-9 percent growth this year, that's not a failure. Accelerated year-over-year growth for any market sector, whether it be manufacturing, biotech engineering, or financial services, is unsustainable in the long term. Things have to slow down at some point. If digital advertising slows down but still grows in an economy where the word "Depression" is still commonly used in headlines for op-ed pieces, I think we're doing rather well, thankyouverymuch!
My other issue with this is that more marketers are doing things with digital that are not classified as advertising and probably don't get tracked by the prognosticators. Suppose your recommended solution to an e-commerce client is not to buy a bunch of ad banners, but instead to pay to have their digital shelf presence enhanced. Is that advertising? No. Does it address the business problem your client is trying to solve? Most definitely. Will such a deal get picked up by the powers-that-be who track internet spending? Probably not.
2. Video and social media need an ad model -- It's true that in order to make money the way that Yahoo, MSN, and Platform-A do, Facebook will need to improve its ad model. And yes, something will have to come along that can replace pre-roll and overlay ads in video. But hinging digital's growth potential on these ad model conundrums is a mistake, I think.
If video advertising won't scale appropriately (and I do believe it will to a certain degree in 2009), marketers might turn to other non-advertising ways to leverage video. Viral strategies, video syndication, and content sponsorship are all ways of making video work in ways that enhance the bottom line without registering on someone's radar as an ad spend.
As long as social networks can continue to capture everyone's attention the way they have in the last few years, I doubt the lack of an ad model will put them under. Not as long as I'm spending what I do on things like Facebook gifts and Facebook ads. I think there's a lot of potential in something like Facebook ads -- not the big banner deals they do, but the smaller, targeted buys that would appeal to small business marketers. I've used Facebook ads both to recruit people for positions at Underscore and to try to sell my home. In both cases, sub-$100 investments have yielded huge gains. If Google still has plenty of potential to roll up many thousands of small, self-serve ad deals in order to make money, why not Facebook?
3. Performance-based advertising will be where the growth is -- I've seen this prediction made by many of the pundits, followed by some Google-flattering comment about how search will drive modest growth in 2009. In the short term, this might be the case, but I think we've already seen what happens in digital when too many advertisers shift their focus to DR and performance-based digital media. Things quickly get crowded. Clearance issues abound. Lead and sale volumes drop sharply unless concessions are made with respect to price and environment. This is how we weathered the last downturn, and display never really went away and experienced a rebirth when the economy turned around and marketers learned to trust digital again.
I question these three assertions, and I'm skeptical that the equation is as simple as many of the pundits make it out to be. I'm also optimistic for another reason: Analysts and pundits who don't work in digital on a day-to-day basis often have trouble understanding the dynamic of how marketing budget decisions are made. I see a lot of potential out there for marketers and brand managers to come to the conclusion that their diminished budgets can't afford last year's levels of broadcast, and for those marketers to consider digital-heavy or digital-only options for marketing campaigns.
However, it turns out in 2009, I don't think we should resign ourselves to slowed growth or declines this year. People who work in digital tend to be people who thrive in chaos. There's certainly a good deal of chaotic behavior out there in the floundering economy, and I wouldn't be surprised if we figure out how to capitalize on it this year.
Tom Hespos is president of Underscore Marketing and blogs at Hespos.com.
Tuesday, January 06, 2009
Gasta Travel:
Today anyone with an Internet access and Credit card can just like that, plan for a week’s tour to South Africa or the Himalayas, thanks to the travel sites who offer trip planning at your finger-tips - flight booking, hotels and car rentals along with the reviews of the hotels, places of interest, and information on packaged deals. Clearly travel sites have been redefining the travel agency business. In 2005, over 79 million people in the US used the Internet to plan and book their travel, a function which previously involved travel agents much more actively.
Online travel is one of the largest e-commerce categories. According to Forrester Research the online travel industry is projected to grow from $63.6 billion in 2005 to $110.5 billion by 2008 in the US. JupiterResearch on the other hand estimates $128 billion to be spent on online travel in the US in 2011. Jupiter expects 38% of all travel revenues to be made online by 2011. Over the last few weeks, we have analyzed the Travel sites based on the Web 3.0 framework.
The online travel industry is expected to continue its strong growth and this is one of the main reasons for the ongoing VC and entrepreneurial interest in this category. In March 2007 Silver Lake and TPG acquired Sabre Holdings the owner of popular travel sites like Travelocity and LastMinute. The Blackstone Group along with its affiliates took over the Travelport business of Cendant Corporation for $4.3 billion in August 2006. Now, they’re trying to spin off Orbitz and take it public. Indian portal Sify entered the online travel business by acquiring Globe Travels.
We have been reviewing the online travel industry and have covered Yahoo! Travel, TripAdvisor, Travelocity, Orbitz, Expedia and Priceline and Lonely Planet from a Web 3.0 perspective.
The fact that online travel is a booming industry is clear from the growing number of travel sites, emergence of travel metasearch engines like Kayak and SideStep and the mushrooming of niche sites like Site59, Farecast, FlyerTalk, Mobissimo, etc. Identifying the opportunity Forbes has launched a special section for luxury travel and NYT has tied up with Expedia for its travel portal. We have not yet had a chance to review many of these other sites. Expect to see more in due course.
Context is, by and large, poorly understood by the sites, although nuances like flights, hotels, car rentals, cruises, vacation pacakges, maps, hotel and destination reviews, trip planning, sharing, etc. allow the consumers to plan their trips and make bookings. But few have created contexts like student travel, luxury travel, adventure travel, romantic travel, etc.
The Content offerings at many of the sites are good. Some, like Lonely Planet, come from Content roots, and do an especially good job. The CPM rates for these sites are similar and are in the range of $15 to $65 per thousand impressions. Considering the present boom in the online travel industry, ad rates are expected to rise in the coming years. As for leapfrog technology, my biggest wish-list item is large scale mashups from various parts of the web that can enrich and strengthen content that is already on the site.
The Community features on most of these sites lack punch and leaves a lot to be desired. Trip Advisor has the best community section but the rest really needs to improve the community features and incorporate photo and video sharing, forums and blogs on different aspects of traveling like trekking, backpackers, family, summer holiday, etc. LonelyPlanet, though has a good video sharing, review section, trip sharing, find a travel partner, forum, etc. According to Forrester peer reviews and blogs will have a decisive influence on travel behavior.
Online travel is the largest Commerce segment and most of the revenues come from the commissions earned on the bookings made through the sites. However, these sites are not taking full advantage of e-commerce and I believe there is an opportunity for these sites to retail a lot of travel related merchandise through their site. Yes, sites like, TripAdvisor, SideStep, etc. do merchandise travel gear in partnership with Cafepress but it is a pretty shoddy affair. LonelyPlanet in fact has done a much better job.
What I would like in the Vertical Search space is that the sites allow users to Search by Context and by this I mean, if I am a student I would like to search for hostels for backpackers like me, as well as other travelers to hang out with, by destination. The basic bread-and-butter vertical search is provided by Kayak and Sidestep, which we have reviewed.
Personalization is sub-par in most of these sites and they allow users to plan their trip, save and share their trip, photos, make posts and write reviews. They have email alerts for travel deals and newsletters. Endless possibilities exist, all the way to a Personal Concierge.
Conclusion
The online travel industry is projected to grow at 30% per annum in the next 5 years and this has resulted in a number of entrepreneurs, VC and PE funds entering the space. New entrants (Gusto, Mobissimo, travelervideos.com) in the online travel space and stand-alone travel operators like airlines and hotel companies are going to put pressure on the existing travel sites. However, those sites that are able to integrate the latest technology, differentiate their offerings, build their brand and provide consumers with the best Web 3.0 experience will have an edge in this highly commoditized industry, and that opportunity applies just as well to the major airline sites.
Online travel is one of the largest e-commerce categories. According to Forrester Research the online travel industry is projected to grow from $63.6 billion in 2005 to $110.5 billion by 2008 in the US. JupiterResearch on the other hand estimates $128 billion to be spent on online travel in the US in 2011. Jupiter expects 38% of all travel revenues to be made online by 2011. Over the last few weeks, we have analyzed the Travel sites based on the Web 3.0 framework.
The online travel industry is expected to continue its strong growth and this is one of the main reasons for the ongoing VC and entrepreneurial interest in this category. In March 2007 Silver Lake and TPG acquired Sabre Holdings the owner of popular travel sites like Travelocity and LastMinute. The Blackstone Group along with its affiliates took over the Travelport business of Cendant Corporation for $4.3 billion in August 2006. Now, they’re trying to spin off Orbitz and take it public. Indian portal Sify entered the online travel business by acquiring Globe Travels.
We have been reviewing the online travel industry and have covered Yahoo! Travel, TripAdvisor, Travelocity, Orbitz, Expedia and Priceline and Lonely Planet from a Web 3.0 perspective.
The fact that online travel is a booming industry is clear from the growing number of travel sites, emergence of travel metasearch engines like Kayak and SideStep and the mushrooming of niche sites like Site59, Farecast, FlyerTalk, Mobissimo, etc. Identifying the opportunity Forbes has launched a special section for luxury travel and NYT has tied up with Expedia for its travel portal. We have not yet had a chance to review many of these other sites. Expect to see more in due course.
Context is, by and large, poorly understood by the sites, although nuances like flights, hotels, car rentals, cruises, vacation pacakges, maps, hotel and destination reviews, trip planning, sharing, etc. allow the consumers to plan their trips and make bookings. But few have created contexts like student travel, luxury travel, adventure travel, romantic travel, etc.
The Content offerings at many of the sites are good. Some, like Lonely Planet, come from Content roots, and do an especially good job. The CPM rates for these sites are similar and are in the range of $15 to $65 per thousand impressions. Considering the present boom in the online travel industry, ad rates are expected to rise in the coming years. As for leapfrog technology, my biggest wish-list item is large scale mashups from various parts of the web that can enrich and strengthen content that is already on the site.
The Community features on most of these sites lack punch and leaves a lot to be desired. Trip Advisor has the best community section but the rest really needs to improve the community features and incorporate photo and video sharing, forums and blogs on different aspects of traveling like trekking, backpackers, family, summer holiday, etc. LonelyPlanet, though has a good video sharing, review section, trip sharing, find a travel partner, forum, etc. According to Forrester peer reviews and blogs will have a decisive influence on travel behavior.
Online travel is the largest Commerce segment and most of the revenues come from the commissions earned on the bookings made through the sites. However, these sites are not taking full advantage of e-commerce and I believe there is an opportunity for these sites to retail a lot of travel related merchandise through their site. Yes, sites like, TripAdvisor, SideStep, etc. do merchandise travel gear in partnership with Cafepress but it is a pretty shoddy affair. LonelyPlanet in fact has done a much better job.
What I would like in the Vertical Search space is that the sites allow users to Search by Context and by this I mean, if I am a student I would like to search for hostels for backpackers like me, as well as other travelers to hang out with, by destination. The basic bread-and-butter vertical search is provided by Kayak and Sidestep, which we have reviewed.
Personalization is sub-par in most of these sites and they allow users to plan their trip, save and share their trip, photos, make posts and write reviews. They have email alerts for travel deals and newsletters. Endless possibilities exist, all the way to a Personal Concierge.
Conclusion
The online travel industry is projected to grow at 30% per annum in the next 5 years and this has resulted in a number of entrepreneurs, VC and PE funds entering the space. New entrants (Gusto, Mobissimo, travelervideos.com) in the online travel space and stand-alone travel operators like airlines and hotel companies are going to put pressure on the existing travel sites. However, those sites that are able to integrate the latest technology, differentiate their offerings, build their brand and provide consumers with the best Web 3.0 experience will have an edge in this highly commoditized industry, and that opportunity applies just as well to the major airline sites.
Thursday, December 18, 2008
Gasta News:IAC Announces the Launch of Black Web Enterprises Inc
IAC Announces the Launch of Black Web Enterprises Inc.
IAC’s Online Destination for the Black Community Prepares to Introduce First Site in the Coming Weeks
NEW YORK – February 4, 2008 - IAC (NASDAQ: IACI) today announced the launch of Black Web Enterprises Inc. (BWE), the company’s online destination for the Black community, and its newly appointed executive management team. The announcement solidifies IAC’s previously publicized commitment to launch an interactive community platform for the U.S. Black population.
“With a phenomenal management team in place, we are on the cusp of unveiling the first initiative under the Black Web Enterprises umbrella… a site that will revolutionize the internet for the Black Community,” said Johnny C. Taylor, Jr., President & CEO of BWE. “Rather than compete with existing sites already geared toward the Black community, our goal with the initiative is to expand this market in order to bring the absolute best and most relevant web experience to Black people everywhere.”
Mr. Taylor will lead BWE. His executive management team includes:
Brad Gebert, Vice President, Technology – A proven technology expert, Mr. Gebert brings outstanding experience as a Technical Development Manager to BWE to lead application development and ensure that the business will run on the most advanced technological systems available. Brad also brings to BWE a keen understanding of IAC’s brands, having spent 7 years prior at IAC’s LendingTree and GetSmart.
Kevin McFall, Vice President, Products – An accomplished executive of the media and technology industries, with experience spanning a number of interactive media companies including Zap2it.com and BlackVoices.com (Tribune Company), Mr. McFall brings more than a decade of digital product development experience to guide strategic planning, as well as product management and execution for BWE.
Katrina Witherspoon, Vice President, Marketing & Business Development – With more than 12 years of product management and marketing experience with Reach Media Inc.’s BlackAmericaWeb.com and IAC’s Match.com, Ms. Witherspoon will lead BWE’s marketing, sales, and business development strategies.
Heather Keets Wright, Managing Editor – A seasoned journalist with 15 years experience in writing and editing for national magazines (Essence), newspapers, (The Washington Post) and websites (MarthaStewart.com), Ms. Keets Wright will oversee all editorial content related to BWE initiatives.
BWE will house a number of yet-to-be-announced online destinations catering to the distinct needs and interests of the estimated 50 million Black people living in the U.S., from African Americans to Blacks from Latin America and the Caribbean. The business is a part of IAC Programming, established in 2006 under the leadership of Michael Jackson to grow branded online content properties.
“Johnny and his colleagues have spent the greater part of a year engulfed in the task of building a site that understands and meets the needs of the Black community unlike any other that exists today,” said Mr. Jackson. “Beyond our enthusiasm for bringing this venture to the forefront of IAC Programming, we look forward to building upon the knowledge and success of this first launch for future endeavors tailored to very specific audiences.”
Today’s move comes after IAC’s November 2007 announcement of plans to separate IAC into five publicly traded companies, spinning off HSN, Ticketmaster, Interval International and LendingTree. Expected to be completed in the second or third quarter of 2008, the new IAC will include:
The businesses currently comprising its Media & Advertising sector: Ask.com, Bloglines, Citysearch, CursorMania, Evite, Excite, IAC Advertising Solutions, InsiderPages, iWon, My Fun Cards, My Way, Popular Screensavers, Smiley Central, Webfetti and Zwinky;
Match.com, ServiceMagic, Shoebuy.com, Entertainment Publications and ReserveAmerica;
Emerging Businesses including Pronto and Gifts.com, Green.com, Primal Ventures, and InstantAction;
IAC Programming businesses including Black Web Enterprises, BustedTees, CollegeHumor, GarageGames, Very Short List, Vimeo and 23/6;
IAC’s current investments in Active.com, Brightcove, FiLife, MerchantCircle, OpenTable, Points.com and SHOP Channel.
About IAC
IAC operates leading and diversified businesses in sectors being transformed by the internet, online and offline... our mission is to harness the power of interactivity to make daily life easier and more productive for people all over the world. To view a full list of the companies of IAC please visit our website at http://iac.com
Contact Information:
IAC Communications Office
Stacy Simpson / Leslie Cafferty
(212) 314-7470 / 7326
IAC Investor Relations
Eoin Ryan
(212) 314-7400
IAC’s Online Destination for the Black Community Prepares to Introduce First Site in the Coming Weeks
NEW YORK – February 4, 2008 - IAC (NASDAQ: IACI) today announced the launch of Black Web Enterprises Inc. (BWE), the company’s online destination for the Black community, and its newly appointed executive management team. The announcement solidifies IAC’s previously publicized commitment to launch an interactive community platform for the U.S. Black population.
“With a phenomenal management team in place, we are on the cusp of unveiling the first initiative under the Black Web Enterprises umbrella… a site that will revolutionize the internet for the Black Community,” said Johnny C. Taylor, Jr., President & CEO of BWE. “Rather than compete with existing sites already geared toward the Black community, our goal with the initiative is to expand this market in order to bring the absolute best and most relevant web experience to Black people everywhere.”
Mr. Taylor will lead BWE. His executive management team includes:
Brad Gebert, Vice President, Technology – A proven technology expert, Mr. Gebert brings outstanding experience as a Technical Development Manager to BWE to lead application development and ensure that the business will run on the most advanced technological systems available. Brad also brings to BWE a keen understanding of IAC’s brands, having spent 7 years prior at IAC’s LendingTree and GetSmart.
Kevin McFall, Vice President, Products – An accomplished executive of the media and technology industries, with experience spanning a number of interactive media companies including Zap2it.com and BlackVoices.com (Tribune Company), Mr. McFall brings more than a decade of digital product development experience to guide strategic planning, as well as product management and execution for BWE.
Katrina Witherspoon, Vice President, Marketing & Business Development – With more than 12 years of product management and marketing experience with Reach Media Inc.’s BlackAmericaWeb.com and IAC’s Match.com, Ms. Witherspoon will lead BWE’s marketing, sales, and business development strategies.
Heather Keets Wright, Managing Editor – A seasoned journalist with 15 years experience in writing and editing for national magazines (Essence), newspapers, (The Washington Post) and websites (MarthaStewart.com), Ms. Keets Wright will oversee all editorial content related to BWE initiatives.
BWE will house a number of yet-to-be-announced online destinations catering to the distinct needs and interests of the estimated 50 million Black people living in the U.S., from African Americans to Blacks from Latin America and the Caribbean. The business is a part of IAC Programming, established in 2006 under the leadership of Michael Jackson to grow branded online content properties.
“Johnny and his colleagues have spent the greater part of a year engulfed in the task of building a site that understands and meets the needs of the Black community unlike any other that exists today,” said Mr. Jackson. “Beyond our enthusiasm for bringing this venture to the forefront of IAC Programming, we look forward to building upon the knowledge and success of this first launch for future endeavors tailored to very specific audiences.”
Today’s move comes after IAC’s November 2007 announcement of plans to separate IAC into five publicly traded companies, spinning off HSN, Ticketmaster, Interval International and LendingTree. Expected to be completed in the second or third quarter of 2008, the new IAC will include:
The businesses currently comprising its Media & Advertising sector: Ask.com, Bloglines, Citysearch, CursorMania, Evite, Excite, IAC Advertising Solutions, InsiderPages, iWon, My Fun Cards, My Way, Popular Screensavers, Smiley Central, Webfetti and Zwinky;
Match.com, ServiceMagic, Shoebuy.com, Entertainment Publications and ReserveAmerica;
Emerging Businesses including Pronto and Gifts.com, Green.com, Primal Ventures, and InstantAction;
IAC Programming businesses including Black Web Enterprises, BustedTees, CollegeHumor, GarageGames, Very Short List, Vimeo and 23/6;
IAC’s current investments in Active.com, Brightcove, FiLife, MerchantCircle, OpenTable, Points.com and SHOP Channel.
About IAC
IAC operates leading and diversified businesses in sectors being transformed by the internet, online and offline... our mission is to harness the power of interactivity to make daily life easier and more productive for people all over the world. To view a full list of the companies of IAC please visit our website at http://iac.com
Contact Information:
IAC Communications Office
Stacy Simpson / Leslie Cafferty
(212) 314-7470 / 7326
IAC Investor Relations
Eoin Ryan
(212) 314-7400
Wednesday, December 10, 2008
Gasta News: The Power of Search Networks
What the Search Engines Have Found Out About All of Us
Gasta.com European Search Network
Google has released its map of the national brain and appetites for 2008, and it turns out that many, many people across America have been asking the Internet “what is love?” and “how to kiss.”
And to tighten the focus, Google has also provided a list of search queries made by people sitting at computers in New York City.
It turns out that New Yorkers are looking for something a bit different. On a list of the 10 subjects that posted the greatest increases this year, the country as a whole was looking for Fox News and information about David Cook, the “American Idol” champion.
Neither made the New York list. Then again, the national list did not have 2 of the city’s top 10: Walter Gropius, the founder of the Bauhaus architecture school, and the Large Hadron Collider, a 17-mile circular underground tunnel in Switzerland that was built to smash protons into each other at the speed of light.
No doubt someone out in cyberspace can explain the surge of interest this year in Gropius, who has been dead since 1969 and has only one structure of any note in the city, the former Pan Am building.
The collider is easier to understand. There were worries that the crash of protons would instantly create a black hole, but in good news that was widely overlooked at the time, no hole appeared — or is it disappeared? — on Sept. 10, the day the machine was turned on. Search-engine interest in the collider promptly dropped off, as people pointed their anxieties and inquiries toward “Wall Street.” (The collider is currently on the fritz, as is Wall Street.)
On the surface, these kinds of lists are supposed to reveal what Google calls the zeitgeist of 2008, though it’s not much of a surprise that people were interested in Sarah Palin and Barack Obama. But they also provide hints of the level of personal details that people are now turning over to search engines and related businesses without much awareness.
The lists, said Lt. Col. Greg Conti, a professor of computer science at West Point, “are just major tsunami-type activities, big waves in the online searches.”
Professor Conti, the author of “Googling Security: How Much Does Google Know About You?” (Addison-Wesley, 2008), contends that Google’s internal tools make it possible to develop detailed pictures of individual interests, not just of masses of teenagers looking for the very latest about Miley Cyrus.
“A complete picture of us as individuals and as companies emerges — political leanings, medical conditions, business acquisitions signaled by job searches,” he said. “It would be very scary if we could play back every search we made. Those can be tied back very precisely to an individual. You can go all the way from individual molecules of water up to the tsunami.”
INFORMATION on the Web looks free, but it is actually swapped for little bits of data that are useful to businesses. Google records Internet protocol addresses that are generated by each computer, cookies permitted by the users, the kind of browser being used, and the operating system of the computer, said Heather Spain, a spokeswoman for Google.
After nine months, Ms. Spain said, Google “anonymises” the data it has collected.
“At that point we permanently delete the last two digits from both the I.P. address and parts of the cookie numbers,” she said. “This breaks the link between the search query and the computer it was entered from. It’s similar to the way in which credit card companies replace digits with hash marks on receipts to improve their customers’ security.”
Professor Conti said that few people have the slightest idea how much of a trail they leave across the Internet. “People tend to think they’re only leaving footprints on sites that they trust,” he said, but many Web sites contain invisible code, like Google Analytics, that can track users over swaths of the Web.
The lists of popular searches, Ms. Spain said, are the products of inquiries by millions of people and do not threaten anyone’s privacy. The tools Google provides to the public for analyzing searches generally make it possible to look at the inquiries made in a particular state, not by individual cities.
For now, surrendering personal information is the cost for asking questions and getting answers quickly. All of the privacy measures are cumbersome.
“I speak about this at hacker conferences,” Professor Conti said, “and if they say something’s hard to use, believe me, it’s hard. There’s really no solution now — except abstinence. And if you choose not to use online tools, you’re not a member of the 21st century.”
By JIM DWYER
Gasta.com European Search Network
Google has released its map of the national brain and appetites for 2008, and it turns out that many, many people across America have been asking the Internet “what is love?” and “how to kiss.”
And to tighten the focus, Google has also provided a list of search queries made by people sitting at computers in New York City.
It turns out that New Yorkers are looking for something a bit different. On a list of the 10 subjects that posted the greatest increases this year, the country as a whole was looking for Fox News and information about David Cook, the “American Idol” champion.
Neither made the New York list. Then again, the national list did not have 2 of the city’s top 10: Walter Gropius, the founder of the Bauhaus architecture school, and the Large Hadron Collider, a 17-mile circular underground tunnel in Switzerland that was built to smash protons into each other at the speed of light.
No doubt someone out in cyberspace can explain the surge of interest this year in Gropius, who has been dead since 1969 and has only one structure of any note in the city, the former Pan Am building.
The collider is easier to understand. There were worries that the crash of protons would instantly create a black hole, but in good news that was widely overlooked at the time, no hole appeared — or is it disappeared? — on Sept. 10, the day the machine was turned on. Search-engine interest in the collider promptly dropped off, as people pointed their anxieties and inquiries toward “Wall Street.” (The collider is currently on the fritz, as is Wall Street.)
On the surface, these kinds of lists are supposed to reveal what Google calls the zeitgeist of 2008, though it’s not much of a surprise that people were interested in Sarah Palin and Barack Obama. But they also provide hints of the level of personal details that people are now turning over to search engines and related businesses without much awareness.
The lists, said Lt. Col. Greg Conti, a professor of computer science at West Point, “are just major tsunami-type activities, big waves in the online searches.”
Professor Conti, the author of “Googling Security: How Much Does Google Know About You?” (Addison-Wesley, 2008), contends that Google’s internal tools make it possible to develop detailed pictures of individual interests, not just of masses of teenagers looking for the very latest about Miley Cyrus.
“A complete picture of us as individuals and as companies emerges — political leanings, medical conditions, business acquisitions signaled by job searches,” he said. “It would be very scary if we could play back every search we made. Those can be tied back very precisely to an individual. You can go all the way from individual molecules of water up to the tsunami.”
INFORMATION on the Web looks free, but it is actually swapped for little bits of data that are useful to businesses. Google records Internet protocol addresses that are generated by each computer, cookies permitted by the users, the kind of browser being used, and the operating system of the computer, said Heather Spain, a spokeswoman for Google.
After nine months, Ms. Spain said, Google “anonymises” the data it has collected.
“At that point we permanently delete the last two digits from both the I.P. address and parts of the cookie numbers,” she said. “This breaks the link between the search query and the computer it was entered from. It’s similar to the way in which credit card companies replace digits with hash marks on receipts to improve their customers’ security.”
Professor Conti said that few people have the slightest idea how much of a trail they leave across the Internet. “People tend to think they’re only leaving footprints on sites that they trust,” he said, but many Web sites contain invisible code, like Google Analytics, that can track users over swaths of the Web.
The lists of popular searches, Ms. Spain said, are the products of inquiries by millions of people and do not threaten anyone’s privacy. The tools Google provides to the public for analyzing searches generally make it possible to look at the inquiries made in a particular state, not by individual cities.
For now, surrendering personal information is the cost for asking questions and getting answers quickly. All of the privacy measures are cumbersome.
“I speak about this at hacker conferences,” Professor Conti said, “and if they say something’s hard to use, believe me, it’s hard. There’s really no solution now — except abstinence. And if you choose not to use online tools, you’re not a member of the 21st century.”
By JIM DWYER
Gasta News: Microsoft still soft on Yahoo Deal
Key issues to watch in Microsoft's next bid for Yahoo's search business
Posted:
It's starting to seem inevitable: Microsoft appears poised to make another run at Yahoo's search business. The point was driven home by the selection of Qi Lu as Microsoft's new online chief last week, giving the company a former Yahoo insider to oversee the integration, if it comes to that.
Discussing Lu's hiring during an interview with the Wall Street Journal last week, Microsoft CEO Steve Ballmer all but scheduled the Yahoo negotiations.
"I think a search deal makes great sense for Microsoft, and Yahoo, and I think I've been very open about that," Ballmer told the paper. "That's as true with Qi joining us as it was before Qi joined us. Obviously the logistics of any such integration … can only be simpler by having somebody who will know both sides."
There have been so many twists and turns since Microsoft's original Yahoo acquisition bid that it's impossible to know what will come next. But assuming Microsoft gives a search deal another try, these will be some of the key issues to watch:
PARTNERSHIP OR SEARCH ACQUISITION? Microsoft hasn't been clear on this point. At the company's shareholders meeting last month, Ballmer used the phrase "search collaboration." Some media reports focus on Microsoft acquiring Yahoo's search assets.
Matt Rosoff, an analyst at Kirkland-based Directions on Microsoft, said this morning that the most logical scenario would be a partnership letting Yahoo keep its portal while redirecting search queries to Microsoft's engine and advertising system.
TIMING: The biggest complication here may be Yahoo's ongoing CEO search. Will the Sunnyvale, Calif., company engage in serious talks with Microsoft without a new chief on board? And once the new CEO is in place, how will he or she approach the possibility of a Microsoft deal? In any event, Ballmer made it clear during the WSJ interview that he wants to do something soon.
SEARCH BRAND: On the surface, at least, this seems the easiest issue to resolve. Microsoft is looking for a better search brand, and it appears ready to go off in a new direction with Kumo.com or some other new name. But were the companies to combine search operations, wouldn't the Yahoo search brand be the one to lead the way, based on market position?
PEOPLE AND LOCATIONS: Much of this will depend on the outcome of the "partnership or acquisition" question above. But depending on the agreement the companies reach, it seems reasonable to expect more of Microsoft's search operations to be based in Silicon Valley, building on the existing presence of both companies there.
ANTITRUST: With a combined total of roughly 30 percent of the U.S. search market, a Yahoo-Microsoft search deal wouldn't face nearly the regulatory hurdles that the Google-Yahoo deal did.
But things could get more complicated if the companies bring their Web portals, Web mail or instant-messaging systems into the mix, even tangentially. Particularly on an international level, the market strength of those properties could attract the attention of regulators.
The additional complication is the transition of power in the United States. Depending on how it's structured, a Microsoft-Yahoo search deal could be the first big test of U.S. antitrust policies under Obama and Eric Holder, his nominee for attorney general.
P.S.: Microsoft is holding an internal employee meeting with Lu and Ballmer this afternoon in Redmond. My request to cover it was turned down, but hopefully some details will emerge. Contact me at toddbishop@bizjournals.com.
Posted:
It's starting to seem inevitable: Microsoft appears poised to make another run at Yahoo's search business. The point was driven home by the selection of Qi Lu as Microsoft's new online chief last week, giving the company a former Yahoo insider to oversee the integration, if it comes to that.
Discussing Lu's hiring during an interview with the Wall Street Journal last week, Microsoft CEO Steve Ballmer all but scheduled the Yahoo negotiations.
"I think a search deal makes great sense for Microsoft, and Yahoo, and I think I've been very open about that," Ballmer told the paper. "That's as true with Qi joining us as it was before Qi joined us. Obviously the logistics of any such integration … can only be simpler by having somebody who will know both sides."
There have been so many twists and turns since Microsoft's original Yahoo acquisition bid that it's impossible to know what will come next. But assuming Microsoft gives a search deal another try, these will be some of the key issues to watch:
PARTNERSHIP OR SEARCH ACQUISITION? Microsoft hasn't been clear on this point. At the company's shareholders meeting last month, Ballmer used the phrase "search collaboration." Some media reports focus on Microsoft acquiring Yahoo's search assets.
Matt Rosoff, an analyst at Kirkland-based Directions on Microsoft, said this morning that the most logical scenario would be a partnership letting Yahoo keep its portal while redirecting search queries to Microsoft's engine and advertising system.
TIMING: The biggest complication here may be Yahoo's ongoing CEO search. Will the Sunnyvale, Calif., company engage in serious talks with Microsoft without a new chief on board? And once the new CEO is in place, how will he or she approach the possibility of a Microsoft deal? In any event, Ballmer made it clear during the WSJ interview that he wants to do something soon.
SEARCH BRAND: On the surface, at least, this seems the easiest issue to resolve. Microsoft is looking for a better search brand, and it appears ready to go off in a new direction with Kumo.com or some other new name. But were the companies to combine search operations, wouldn't the Yahoo search brand be the one to lead the way, based on market position?
PEOPLE AND LOCATIONS: Much of this will depend on the outcome of the "partnership or acquisition" question above. But depending on the agreement the companies reach, it seems reasonable to expect more of Microsoft's search operations to be based in Silicon Valley, building on the existing presence of both companies there.
ANTITRUST: With a combined total of roughly 30 percent of the U.S. search market, a Yahoo-Microsoft search deal wouldn't face nearly the regulatory hurdles that the Google-Yahoo deal did.
But things could get more complicated if the companies bring their Web portals, Web mail or instant-messaging systems into the mix, even tangentially. Particularly on an international level, the market strength of those properties could attract the attention of regulators.
The additional complication is the transition of power in the United States. Depending on how it's structured, a Microsoft-Yahoo search deal could be the first big test of U.S. antitrust policies under Obama and Eric Holder, his nominee for attorney general.
P.S.: Microsoft is holding an internal employee meeting with Lu and Ballmer this afternoon in Redmond. My request to cover it was turned down, but hopefully some details will emerge. Contact me at toddbishop@bizjournals.com.
Tuesday, December 09, 2008
Gasta Marketing: Use localised content to build a global audience
Consumers will seek out brand content, but only if it appeals to them on a local and personal level. That's why your content strategy needs to factor in context as well.
Despite the challenging economic times, organizations everywhere are still taking their business global. While there's no question that going global opens doors for many companies, who ever heard of a global consumer? Today's interactive marketing efforts need to be local, personal and focus on everything from consumption patterns to the weather.
Meaningful starts with "me"
Maybe it's because digital content is delivered to me on devices that I consider to be extremely personal: my iPod, my laptop, my smart phone. Unless I think that a marketer is truly speaking to me, the content they offer will not gain access to my wired world.
Montrealers and Parisians both speak French, n'est-ce pas? But as I have witnessed firsthand, while Quebecers "understand" brand communications aimed at their overseas brethren, they don't necessarily respond to them on an emotional level. In digital media, where the goal is to interact with your audience, a marketer needs to speak like a local.
Digital media is local -- and personal
Local terms and language are also key to a successful search strategy. Think about it: The keywords and expressions people type into search engines reflect the natural language of their region or community, not what a bilingual dictionary (or heaven forbid, Babel Fish) suggests. The takeaway? It's probably not a good idea to tap an American writer to adapt content meant for a U.K. audience.
Consider this example: A tourist board that communicates worldwide wanted to create a Spanish-language emarketing campaign. The writers in Madrid came up with teaser copy in letter-perfect Castilian. But during tests, the target consumers -- Mexicans -- said the words for "nightclubber" and "shopping" didn't correspond to local usage. The vocabulary was adjusted so it would resonate with the target audience.
You may have heard that Italians equate translation with treason in a pithy aphorism ("Traduttore, traditore"). When rolling out online marketing campaigns in multiple markets, global brands need to pay attention to the content adaptation -- or else their audiences won't pay attention at all. It's not just the words that require translation; nuances and "flavor" require adjustment as well.
Paco Rabanne just launched 1Million, a new fragrance for men, with a slick online buzz campaign in three countries: France, the U.K. and Spain. The campaign content included scores of tongue-in-cheek buzzwords and allusions to celebrity lifestyles, which demanded painstaking transposition for each local market. A straight translation simply won't do justice for a word-of-mouth campaign.
Content strategy is context strategy
Brand content that speaks to your target like a local is just the first step toward relevance. Working in markets all over the world, we've learned that an effective digital content strategy is a context strategy that factors in not only language and cultural references, but also bandwidth, technology, media consumption patterns and even climate.
Case in point: Recently, tire manufacturer BFGoodrich sought a way to connect its brand with young-adult Canadian males. How does this segment spend time online? Gaming and socializing. Given the audience and the context, it made sense to create an interactive racing game and place the application on Facebook, where players could invite their friends to compete. To make the game feel even more authentic, it was designed to reflect the harsh winter driving conditions that Canadians know so well. Successful content marketing entails approaching consumers in their contexts with content that both satisfies them and engages them with the brand.
Marketers need to meet the challenge of developing digital content for a broadening range of contexts because connected consumers now expect to interact with brands on demand: "on my terms," "in my timeframe," "on my preferred device." Ever-smarter devices and clever, specialized apps further stimulate those rising expectations.
Technology, tastes and regional behaviors also determine a user's context. If you were to map out a mobile content strategy, for example, you wouldn't take the same approach in Tokyo, where it's not uncommon for people to watch sitcoms on their phones; Paris, where passengers in the Métro can talk on their cell phones; or New York City, where people can do neither, but instead download podcasts to while away their commutes.
Once you have a handle on how, when and where your audience chooses to experience digital media, you can start creating content that your customers desire and is in line with what your brand can credibly provide. (Honestly: Do I need Lexus to teach me how to pack a picnic?)
Why serve ads? Serve content
We know from experience that consumers all over the world will welcome -- and seek out -- brand content that is valuable, targeted and offered at the point of need.
In Beijing during the Summer Olympics, wine and style enthusiasts consulted dining and nightlife recommendations offered by Australian winemaker Jacob's Creek. Celebrity bloggers recruited for the occasion wrote reviews of Jacob's Creek partner restaurants, and users were invited to post comments as well. Thousands of visitors took advantage of this useful, entertaining service provided on both web and mobile platforms.
In France, to coincide with the release of the iPhone late last year, L'Oréal Paris debuted a custom iPhone site that makes the brand's expert beauty content -- from skin analysis to product recommendations, from customer support to how-to videos -- available to consumers at their point of need, whether in the store, in a car or in front of their mirror. This is the way forward for brand communications: providing desirable digital content in a personal context, on demand.
In North America, interactive content can be a key differentiator for ecommerce sites. In a move away from a strictly utilitarian approach, successful online merchants are building relationships with online shoppers before, during and after purchase with user-generated online reviews, interactive buyers' guides, auctions, clubs, video demos and project how-to demos. Initially developed to boost SEO rankings, branded content -- particularly the bloggable, shareable kind -- is proving to be a traffic driver as well.
Get creative with content services
Think about it: Doesn't it make sense for marketers to offer consumers content rather than ads? It's a win-win situation. Consumers benefit -- for free -- from the expertise and brand-relevant services that companies can provide around their products. On their side, brands can free up the advertising dollars devoted to hiring models or filming TV spots and devote those funds instead to creating digital content services that consumers actually want and willingly connect with.
The next time you sit down to brainstorm with your interactive agency, focus on coming up with fresh ideas for content services aligned with your brand. The process is just as "creative" as coming up with a catchy tagline, but the result is far more satisfying to your audience.
Sheila Mooney is director of content development at Nurun.
Despite the challenging economic times, organizations everywhere are still taking their business global. While there's no question that going global opens doors for many companies, who ever heard of a global consumer? Today's interactive marketing efforts need to be local, personal and focus on everything from consumption patterns to the weather.
Meaningful starts with "me"
Maybe it's because digital content is delivered to me on devices that I consider to be extremely personal: my iPod, my laptop, my smart phone. Unless I think that a marketer is truly speaking to me, the content they offer will not gain access to my wired world.
Montrealers and Parisians both speak French, n'est-ce pas? But as I have witnessed firsthand, while Quebecers "understand" brand communications aimed at their overseas brethren, they don't necessarily respond to them on an emotional level. In digital media, where the goal is to interact with your audience, a marketer needs to speak like a local.
Digital media is local -- and personal
Local terms and language are also key to a successful search strategy. Think about it: The keywords and expressions people type into search engines reflect the natural language of their region or community, not what a bilingual dictionary (or heaven forbid, Babel Fish) suggests. The takeaway? It's probably not a good idea to tap an American writer to adapt content meant for a U.K. audience.
Consider this example: A tourist board that communicates worldwide wanted to create a Spanish-language emarketing campaign. The writers in Madrid came up with teaser copy in letter-perfect Castilian. But during tests, the target consumers -- Mexicans -- said the words for "nightclubber" and "shopping" didn't correspond to local usage. The vocabulary was adjusted so it would resonate with the target audience.
You may have heard that Italians equate translation with treason in a pithy aphorism ("Traduttore, traditore"). When rolling out online marketing campaigns in multiple markets, global brands need to pay attention to the content adaptation -- or else their audiences won't pay attention at all. It's not just the words that require translation; nuances and "flavor" require adjustment as well.
Paco Rabanne just launched 1Million, a new fragrance for men, with a slick online buzz campaign in three countries: France, the U.K. and Spain. The campaign content included scores of tongue-in-cheek buzzwords and allusions to celebrity lifestyles, which demanded painstaking transposition for each local market. A straight translation simply won't do justice for a word-of-mouth campaign.
Content strategy is context strategy
Brand content that speaks to your target like a local is just the first step toward relevance. Working in markets all over the world, we've learned that an effective digital content strategy is a context strategy that factors in not only language and cultural references, but also bandwidth, technology, media consumption patterns and even climate.
Case in point: Recently, tire manufacturer BFGoodrich sought a way to connect its brand with young-adult Canadian males. How does this segment spend time online? Gaming and socializing. Given the audience and the context, it made sense to create an interactive racing game and place the application on Facebook, where players could invite their friends to compete. To make the game feel even more authentic, it was designed to reflect the harsh winter driving conditions that Canadians know so well. Successful content marketing entails approaching consumers in their contexts with content that both satisfies them and engages them with the brand.
Marketers need to meet the challenge of developing digital content for a broadening range of contexts because connected consumers now expect to interact with brands on demand: "on my terms," "in my timeframe," "on my preferred device." Ever-smarter devices and clever, specialized apps further stimulate those rising expectations.
Technology, tastes and regional behaviors also determine a user's context. If you were to map out a mobile content strategy, for example, you wouldn't take the same approach in Tokyo, where it's not uncommon for people to watch sitcoms on their phones; Paris, where passengers in the Métro can talk on their cell phones; or New York City, where people can do neither, but instead download podcasts to while away their commutes.
Once you have a handle on how, when and where your audience chooses to experience digital media, you can start creating content that your customers desire and is in line with what your brand can credibly provide. (Honestly: Do I need Lexus to teach me how to pack a picnic?)
Why serve ads? Serve content
We know from experience that consumers all over the world will welcome -- and seek out -- brand content that is valuable, targeted and offered at the point of need.
In Beijing during the Summer Olympics, wine and style enthusiasts consulted dining and nightlife recommendations offered by Australian winemaker Jacob's Creek. Celebrity bloggers recruited for the occasion wrote reviews of Jacob's Creek partner restaurants, and users were invited to post comments as well. Thousands of visitors took advantage of this useful, entertaining service provided on both web and mobile platforms.
In France, to coincide with the release of the iPhone late last year, L'Oréal Paris debuted a custom iPhone site that makes the brand's expert beauty content -- from skin analysis to product recommendations, from customer support to how-to videos -- available to consumers at their point of need, whether in the store, in a car or in front of their mirror. This is the way forward for brand communications: providing desirable digital content in a personal context, on demand.
In North America, interactive content can be a key differentiator for ecommerce sites. In a move away from a strictly utilitarian approach, successful online merchants are building relationships with online shoppers before, during and after purchase with user-generated online reviews, interactive buyers' guides, auctions, clubs, video demos and project how-to demos. Initially developed to boost SEO rankings, branded content -- particularly the bloggable, shareable kind -- is proving to be a traffic driver as well.
Get creative with content services
Think about it: Doesn't it make sense for marketers to offer consumers content rather than ads? It's a win-win situation. Consumers benefit -- for free -- from the expertise and brand-relevant services that companies can provide around their products. On their side, brands can free up the advertising dollars devoted to hiring models or filming TV spots and devote those funds instead to creating digital content services that consumers actually want and willingly connect with.
The next time you sit down to brainstorm with your interactive agency, focus on coming up with fresh ideas for content services aligned with your brand. The process is just as "creative" as coming up with a catchy tagline, but the result is far more satisfying to your audience.
Sheila Mooney is director of content development at Nurun.
Tuesday, December 02, 2008
Gasta News: Report from NMA Editor Justin Pearse
The Phorm saga rolled on this week, with the announcement of the departure of four members of the behavioural targeting company's board. It could be argued that the appointment of ex-Ofcom executive board member Kip Meek as one of the replacements was more significant than the departures for a company fighting regulatory and PR battles on all fronts, Meek's experience in the regulatory arena at Ofcom, on a European as much as domestic level, will be invaluable. Behavioural targeting itself got a welcome boost in support with BBC Worldwide's plan to launch it across its international website BBC.com. As large publishers board the behavioural targeting bandwagon, it should help to build a level of confidence to help address the reactionary hysteria it so often generates.
Targeted advertising has always been one of the promises of mobile, of course, although the operators' reluctance to release deep customer data has stymied this somewhat. Content providers, although happy with the traffic operator portals generate, are desperate for more control. So it was a heartening sign to see Sky start selling advertising around its content on the T-Mobile and Vodafone portals
Bauer is the only other content owner to do this. The resulting control should help encourage publishers to commit further to mobile advertising but few will have the market muscle to force such deals through to operators. Especially as mobile advertising is failing to meet the lofty heights its hype promised. One of the reasons behind O2 launching global media sales division O2 Media Group. The move is designed to let O2 sell integrated ad opportunities across its entire real estate, from mobile and online to in-store and DM. Rival Vodafone is also planning a similar offering. As all operators look to bolster their online operations, such holistic views of themselves could be powerful in convincing media agencies and advertisers to view them as media companies rather than telecoms suppliers.
Towards the end of the month came news of the government's tacit admission of its lack of understand of the new media industry. The IAB began a programme to educate civil servants in government departments from the DCMS to Berr. The move generated mixed emotions. On the one hand, anything to increase government understanding of the fast moving digital industry is to be applauded. On the other, it could be seen as worrying this education was needed following a year of increased regulatory attention to the internet by government, from Andy Burnham’s speech on the readiness of the internet for governance, to the Byron Report and the Council for Child Safety.
The evolution of online video and internet TV is clearly one area where regulatory confusion will see increasing government attention over the coming year. The sector is moving so fast that multi-platform commissions are becoming commonplace. However, the complexity of getting such projects to market was highlighted this month with Virgin Media's delay of launching Prom Queen due to the lack of a sponsor. Sony Pictures Television is the latest to be searching for distribution partners for its multi-platform series Gemini. The three minutes series was broadcast in the US by Amazon Unbox, NBC Online, NBC Mobile, Xbox Live and Zune. Just the type of fascinating broadcast model we'll be seeing more of in the UK in the coming year.
Targeted advertising has always been one of the promises of mobile, of course, although the operators' reluctance to release deep customer data has stymied this somewhat. Content providers, although happy with the traffic operator portals generate, are desperate for more control. So it was a heartening sign to see Sky start selling advertising around its content on the T-Mobile and Vodafone portals
Bauer is the only other content owner to do this. The resulting control should help encourage publishers to commit further to mobile advertising but few will have the market muscle to force such deals through to operators. Especially as mobile advertising is failing to meet the lofty heights its hype promised. One of the reasons behind O2 launching global media sales division O2 Media Group. The move is designed to let O2 sell integrated ad opportunities across its entire real estate, from mobile and online to in-store and DM. Rival Vodafone is also planning a similar offering. As all operators look to bolster their online operations, such holistic views of themselves could be powerful in convincing media agencies and advertisers to view them as media companies rather than telecoms suppliers.
Towards the end of the month came news of the government's tacit admission of its lack of understand of the new media industry. The IAB began a programme to educate civil servants in government departments from the DCMS to Berr. The move generated mixed emotions. On the one hand, anything to increase government understanding of the fast moving digital industry is to be applauded. On the other, it could be seen as worrying this education was needed following a year of increased regulatory attention to the internet by government, from Andy Burnham’s speech on the readiness of the internet for governance, to the Byron Report and the Council for Child Safety.
The evolution of online video and internet TV is clearly one area where regulatory confusion will see increasing government attention over the coming year. The sector is moving so fast that multi-platform commissions are becoming commonplace. However, the complexity of getting such projects to market was highlighted this month with Virgin Media's delay of launching Prom Queen due to the lack of a sponsor. Sony Pictures Television is the latest to be searching for distribution partners for its multi-platform series Gemini. The three minutes series was broadcast in the US by Amazon Unbox, NBC Online, NBC Mobile, Xbox Live and Zune. Just the type of fascinating broadcast model we'll be seeing more of in the UK in the coming year.
Friday, November 28, 2008
Content Sites Win With Gasta.com
Gasta.com search network of over 250+ search engines and the content relevancy tools InstantAds and SearchMatch our winners on the content site platform.
Gasta.com offers Increased site engagement:
Gasta Search is the primary mode of navigation on the web, and a better search experience will keep users on your site longer.
Gasta.com Increased content consumption:
Industry research projects that within three years nearly 87 percent of all internet users in the U.S. will be regularly viewing online video – an audience of well over 150 million people. Surfacing your audio and video content as part of a user’s overall search experience is the key to driving increased multimedia consumption and the associated advertising opportunities.
Increased advertising opportunities:
Exposing a previously buried treasure trove of multimedia content opens a new stream of advertising revenue. In addition, Gasta SearchMatch provides enhanced targeting opportunities from the rich metadata that wraps your audio and video content. With video advertising commanding premium pricing, enhancing multimedia consumption and targeting is the key to unlocking this $4 billion advertising opportunity.
Gasta.com offers Increased site engagement:
Gasta Search is the primary mode of navigation on the web, and a better search experience will keep users on your site longer.
Gasta.com Increased content consumption:
Industry research projects that within three years nearly 87 percent of all internet users in the U.S. will be regularly viewing online video – an audience of well over 150 million people. Surfacing your audio and video content as part of a user’s overall search experience is the key to driving increased multimedia consumption and the associated advertising opportunities.
Increased advertising opportunities:
Exposing a previously buried treasure trove of multimedia content opens a new stream of advertising revenue. In addition, Gasta SearchMatch provides enhanced targeting opportunities from the rich metadata that wraps your audio and video content. With video advertising commanding premium pricing, enhancing multimedia consumption and targeting is the key to unlocking this $4 billion advertising opportunity.
Thursday, November 20, 2008
Gasta News: Google Personalized search, Personified
Interview with Googles Matt Cutts
Cutts said, "I'm not sure I would say ranking is dead but it's not as important as it used to be. The fact is the smart SEOs are not just necessarily looking at the rankings. They are looking at conversion, they are looking at their server log. It's great if you're ranking for a phrase but unless that leads to sales that doesn't help you very much."
"The challenge is not to pay so much attention to ranking, pay attention to traffic, pay attention to conversions and keep building good content and don't worry about 'can I show people that I rank number one for my trophy phrase.'"
Universal Search In 2009
"Universal is really useful and I think it will continue to expand and what that means in 2009 you can't just think of yourself as an SEO," said Cutts.
"SEOs are starting to embrace the fact that they are marketers. It's a broader spectrum. You have to think about how you build buzz, how do you get loyal customers, how do you optimize your ROI. All those different things and that can include how do I make good videos, do I have a book, things like that."
Cutts says that people will continue to pay attention to video and images in 2009 but noted a down side. "Of course anywhere there is money there will be spam." Google has been focusing on its different properties to manage the spam issue.
Metadata
Google has gotten better on Flash and submitting a video to video sitemaps is really helpful in getting onto Google Video Search. "We want to be able to present video from all kinds of places," said Cutts.
Video File Format
"Whatever file format you want to use is totally fine."
Mobile
Cutts says that just because search engines are getting better at Flash does not mean mobile is. On mobile devices you can't just think about search engines. You have to think about the user experience.
Competing with Black Hat SEO
"Black Hat SEO is getting a little more malicious. In a world where Black Hat is moving towards really illegal things as an SEO you have to decide your risk tolerance and do I really want to try to compete with people who are doing illegal stuff or do I want to make a long term site that's gonna stand the test of time."
Subdomains
There is no real advantage to using Subdomains. If you have a lot of Subdomains that can be a lot of work. You don't want to overdo it. Really it's what ever is easiest for you.
Cutts said, "I'm not sure I would say ranking is dead but it's not as important as it used to be. The fact is the smart SEOs are not just necessarily looking at the rankings. They are looking at conversion, they are looking at their server log. It's great if you're ranking for a phrase but unless that leads to sales that doesn't help you very much."
"The challenge is not to pay so much attention to ranking, pay attention to traffic, pay attention to conversions and keep building good content and don't worry about 'can I show people that I rank number one for my trophy phrase.'"
Universal Search In 2009
"Universal is really useful and I think it will continue to expand and what that means in 2009 you can't just think of yourself as an SEO," said Cutts.
"SEOs are starting to embrace the fact that they are marketers. It's a broader spectrum. You have to think about how you build buzz, how do you get loyal customers, how do you optimize your ROI. All those different things and that can include how do I make good videos, do I have a book, things like that."
Cutts says that people will continue to pay attention to video and images in 2009 but noted a down side. "Of course anywhere there is money there will be spam." Google has been focusing on its different properties to manage the spam issue.
Metadata
Google has gotten better on Flash and submitting a video to video sitemaps is really helpful in getting onto Google Video Search. "We want to be able to present video from all kinds of places," said Cutts.
Video File Format
"Whatever file format you want to use is totally fine."
Mobile
Cutts says that just because search engines are getting better at Flash does not mean mobile is. On mobile devices you can't just think about search engines. You have to think about the user experience.
Competing with Black Hat SEO
"Black Hat SEO is getting a little more malicious. In a world where Black Hat is moving towards really illegal things as an SEO you have to decide your risk tolerance and do I really want to try to compete with people who are doing illegal stuff or do I want to make a long term site that's gonna stand the test of time."
Subdomains
There is no real advantage to using Subdomains. If you have a lot of Subdomains that can be a lot of work. You don't want to overdo it. Really it's what ever is easiest for you.
Tuesday, November 18, 2008
Gasta Search Statistics
Search engine data is the most relevant on the net
The net reveals the ties that bind
Regular columnist Bill Thompson wonders what it will take to get used to living in a networked society.
One of the throwaway remarks I sometimes make at conferences is that "Google knows you're pregnant before you do".
I can say this because the things you search for will change as your life changes, and search engine providers may well be able to spot the significance of these changes because they aggregate data from millions of people.
Now Google's philanthropic arm, google.org, has shown just what it can do with the data it gathers from us all by offering to predict where 'flu outbreaks will take place in the USA.
It has found that "certain search terms are good indicators of flu activity", in that they correlate well with reports from the official Centers for Disease Control and Prevention.
And it claims that "across each of the nine surveillance regions of the United States, we were able to accurately estimate current flu levels one to two weeks faster than published CDC reports", a result that could save people's lives by alerting them to have 'flu vaccinations earlier than they might otherwise have done.
This is a really interesting piece of work and clearly demonstrates the power of data mining. Its potential usefulness is not limited to health matters.
Pick and mix
As John Naughton pointed out in The Observer, "everyone I know in business has known for months that the UK is in recession, but it's only lately that the authorities have been in a position to confirm that - because the official data always lag the current reality."
Perhaps the answer lies buried somewhere in the queries being made online, with company directors or politicians searching for terms that imply a coming recession, like details of redundancy pay or bankruptcy protection.
It isn't only Google who can do this of course. Its database of queries is vast and fast-growing, but it is only one among many databases that underpin the modern world.
The banking system is really only a collection of collected databases recording who has which assets, while neither government nor business could operate without complex data stores.
Soon the national ID register will store details of everyone in the UK, while the forthcoming Communications Data Bill is likely to include proposals to create a vast system that will record details of every e-mail sent, every website surfed and every file downloaded.
As we have seen with flu trends, sometimes the "interesting" knowledge that can be extracted is well-concealed until comparisons can be made with other sources, as it was the correlation between some search terms and the real-world data that mattered.
Of course Google has not revealed which search terms it analysed because doing so would undermine the model's effectiveness.
Unfortunately it is being equally reticent about how it has ensured that the data its uses is properly anonymised so that users cannot be identified on the basis of their queries.
A letter from the Electronic Privacy Information Center (EPIC) and Patient Privacy Rights to Google boss Eric Schmidt has not been answered, leaving those concerned with online privacy uncertain over the broader implications of the project.
Early warning
But as Cade Metz points out in an insightful article in The Register, we may all be happy to know that a 'flu outbreak is coming, but what happens when the disease involved is more life-threatening and the government asks Google for the names and IP addresses of anyone whose search terms indicate that they are infected?
It's not that I don't trust Google. I don't trust any company, government department or individual without a good reason to do so.
In the case of search engines that claim to protect my privacy I want to know just how they do it and will not accept vague reassurances.
In the case of governments that want to build vast databases, I want strong legal sanctions against their abuse and full disclosure of the technical details.
Those of us living in the west with access to technology and the network have lived through a revolution in the last decade and a half that is as radical in its impact as the industrial revolution, and it has happened a lot faster.
It is hardly surprising that we do not yet know how to operate in a networked world where amazingly detailed data is routinely stored, processed and made available.
We will need to think in new ways, learn to assess risk according to new criteria, and find ways to hold those who have power over us - whether political, social or cultural - accountable in new ways.
The US writer Curt Monash has written about this topic many times over the years, arguing that since we clearly cannot halt the move towards data capture and use we should put legal and regulatory frameworks in place as a matter of urgency.
We have made a start in Europe with data protection legislation which could be strengthened and reinforced if politicians were willing to make the effort.
But first we need an active press and an engaged population, one that asks hard questions, forces those who want to develop new databases to be accountable and open, and makes the boundaries of acceptable surveillance a matter of public debate.
And perhaps we should ask google.org to start work on "Privacy Trends", hoping to spot privacy disasters before they happen by looking at searches for "compromised data", "hacked database" and "lost USB stick".
Bill Thompson is an independent journalist and regular commentator on the BBC World Service programme Digital Planet.
Thursday, October 30, 2008
Gasta News :socialmedian election widget
Help us test the socialmedian election widget
By Jason Goldberg on October 28, 2008 10:35 AM | Permalink | Comments (0) | TrackBacks (0)
socialmedian blog readers: I wanted to provide you with a first look at http://election.socialmedian.com, a site we are launching with the Washington Post and other partners like The Guardian to help people track and participate in election 2008 coverage.
We will formally announce the new site tomorrow (Wednesday)...you can use it now but it is still a work in progress.
The http://election.socialmedian.com site aggregates news and user-feeds related to the election and enables users to join in the election coverage and discussion. We created this site with The Washington Post to enable people to track all the election news from thousands of news sources as well as from Twitter feeds, Flickr photos, YouTube videos, and more all in one place, and (importantly) to join-in and add their own feeds from their favorite sites to provide user reports leading up to and on election day.
You can sign up for the page immediately and add your feeds. Add your Twitter, Flickr, YouTube, blog site etc. and we'll automatically add your relevant contributions on those sites to this page.
Starting Wednesday users will also be able to eaisly grab a widget of this page to put on your own websites and blogs. The WashingtonPost and The Guardian are just two of the first websites that have signed up to use this widget. The widget will highlight user submitted news and reports --> so this is a great way to get your election day coverage on these and other leading sites.
By Jason Goldberg on October 28, 2008 10:35 AM | Permalink | Comments (0) | TrackBacks (0)
socialmedian blog readers: I wanted to provide you with a first look at http://election.socialmedian.com, a site we are launching with the Washington Post and other partners like The Guardian to help people track and participate in election 2008 coverage.
We will formally announce the new site tomorrow (Wednesday)...you can use it now but it is still a work in progress.
The http://election.socialmedian.com site aggregates news and user-feeds related to the election and enables users to join in the election coverage and discussion. We created this site with The Washington Post to enable people to track all the election news from thousands of news sources as well as from Twitter feeds, Flickr photos, YouTube videos, and more all in one place, and (importantly) to join-in and add their own feeds from their favorite sites to provide user reports leading up to and on election day.
You can sign up for the page immediately and add your feeds. Add your Twitter, Flickr, YouTube, blog site etc. and we'll automatically add your relevant contributions on those sites to this page.
Starting Wednesday users will also be able to eaisly grab a widget of this page to put on your own websites and blogs. The WashingtonPost and The Guardian are just two of the first websites that have signed up to use this widget. The widget will highlight user submitted news and reports --> so this is a great way to get your election day coverage on these and other leading sites.
Sunday, October 12, 2008
Sale Of Search Engine Network
Sale Of Search Engine Network Generates Traffic
We've been getting a lot of emails looking for more information about the European Search Engine Network that I posted about the other day. To eliminate some of the questions, I am posting some more information about this 12 year old network of sites that is built upon their search technology. The more I learn about what they have, the more potential I see for someone with additional skills, capital, and other resources to tie into what they already have and expand on or into the European market.
Here is some more information:
- Monthly traffic of 3,000,000+ per month across the network.
- 3,500 current /past advertisers
- Registered as a European distribution partner for Microsoft Adwords.
- A partner with Google Doubleclick and Adsense.
- Has the ability to deploy new local search engines quickly.
- Currently targeting markets in Europe, US, and several other countries as well as several topics, such as travel.
- Owns at least 4 trademarks
- Currently has 450+ Domains launched on their servers.
Domains:
· International
· US
· UK
· Ireland
· Europe
· Austria
· France
· Germany
· Italy
· Spain
· India
· China
· Japan
· South Africa
· Money
· Travel
· and several others
If you are interested or require more information please let me know and I will put you in touch with the company. I've been friends with the owner for some time now and agreed to help them find a buyer if I can.
I would have thought the current economic situation would have made it difficult to generate interest in a search network such as this, but I was clearly wrong. There are many that would like to expand their current holdings and sites like social networks, consumer shopping sites, auction sites, and sites that are based on UGC (User Generated Content) seem to be super interested in adding mature search to the current offerings. Building is always an option, but why build and re-invent the wheel when you can buy.
And I just learned today that one of my old favorite UK search engines, www.Burf.com was sold and now has a new owner.
If you need to reach me, just Google "NielsenTech" and you should be able to contact me.
Thursday, September 25, 2008
Gasta Video: Noah Elkin from Steak Digital
Optimizing video and images for search is no longer optional. It's a must-have for brands that want to continue connecting with their customers.
Historically, successful advertisements have depended on two main ingredients: compelling words and captivating imagery. The ascendancy of search engine marketing has put a new premium on the value of words, for if search tells us anything, it's that marketers should take their cues from the terms people plug into search engines.
In effect, marketers who want to capture their customers' attention need to "listen" to the different ways they are expressing their wants and desires through search. Consequently, advertising success today depends on a slightly different set of criteria. Marketers must harness insights into customers' thought processes and the vernacular they use to seek out brands and products. You must synchronize that language across a campaign to ensure that customers not only look for your brand but also find it once they've gone to the web.
In-house and agency search practitioners, as well as experts around the industry, have been sounding this drumbeat for a long time now, but search still faces an uphill battle in relation to sexier on- and offline media. What it really boils down to is an image problem.
The fact that a highly -- if not the most -- effective advertising medium (by some measures, anyway) continues to have an image problem speaks volumes about the culture of advertising. We live in an age when John Wanamaker's old adage -- "Half the money I spend on advertising is wasted; the trouble is I don't know which half" -- rings truer than ever for brand managers caught in the transition from offline to online media.
It's not that brand advertisers aren't interested in results and ROI, as tempting as that might be to conclude at times for some search practitioners. Rather, it's that TV and even print are far more emotive than the comparatively austere text ad. TV and print also have the luxury of employing visuals, which provide richer options for conveying a brand's tone, image and message, as well as ultimately creating the kinds of brand associations that lead to loyalty and advocacy. In an industry that evolved on the back of images -- still, moving or otherwise -- there is some truth in the notion that search is as unsexy a medium as you can find. That is, unless your idea of "sexy" is the cold hard dollars that come from conversions -- not that there's anything wrong with that.
How do we go about making search sexier without compromising its effectiveness? Ironically, it may come down to using words to deliver the power of images. Provocative findings from comScore have been making the rounds of all the major conferences this year, and they point strongly in this direction. On the one hand, comScore has shown that interest in multimedia content among searchers is both widespread and not yet matched by placements in blended search results (as first revealed at the Orion panel at SES NY), particularly where video is concerned. On the other, recent studies have demonstrated that over-emphasis on last-click conversions and under-emphasis on latent on- and offline effects result in the loss of a shockingly high percentage of search's overall value.
Combined, the following three trends shed light on the relationship of keywords to images:
- The call to better monetize the 95 percent of paid search ads that do not lead to a click
- The implication that search can and should function as more of a branding vehicle
- Increased searcher interest in video, news and images
As blended search results become the norm across the industry, optimizing video and images is no longer a nice-to-have -- it's a must-have for brands that want to continue connecting with their customers.
I've always said that search will give TV new relevancy to the extent that commercials drive viewers to search engines to find more information about a product they've seen advertised. Now it's becoming increasingly evident that TV -- and news clips and movies and music videos and images -- will do their part to provide new relevancy to search as well.
Noah Elkin is vice president of corporate strategy for international search-inspired digital agency Steak.
Monday, September 22, 2008
Gasta News: Music goes portable again.
In a week that will see heavy coverage of MySpace Music when it launches, SanDisk (NSDQ: SNDK) has announced an ambitious venture to sell its microSD memory cards pre-loaded with DRM-fr*ee MP3 music from all the four majors EMI Music, Sony BMG, Universal Music Group, and Warner Music Group. The service, dubbed “slotMusic”, will launch this coming holiday season in U.S., at Best Buy and Wal-Mart (NYSE: WMT), among others, and then will be launched in Europe, though no specific timeline was given.
The MicroSD format, a SanDisk invention, is used mainly in mobile phones, and also in some MP3 players. When slotMusic goes on dale, these cards will be packaged with a tiny USB sleeve so that they can be compatible with various PCs and laptops, and any other device with a USB connector, including say an in-car sound system. The MP3-based music tracks will be played back at up to 320 kbps, the company said. With 1GB of capacity, slotMusic cards can hold songs, as well as liner notes, album art, videos, and other content that an artist/labels may choose.
There have been previous attempts by SanDisk and others to sell music and content cards through retails, though with limited success.
SanDisk is also in the midst of a takeover attempt by Samsung, which made its $5.85 billion public bid for the company last week, but the company rejected it as too low.
Wednesday, July 23, 2008
Gasta SEM: SXC Marketing
Think you have SEM under control? Think again. Find out how to increase efficiency and lower the boom on the pesky problems of this popular tool.
Your SEM program is terrible. But that's all right because your boss doesn't understand a single thing you do -- he's just concerned that you are doing it and that your numbers look great.
So what are you doing wrong? First of all, stop patting yourself on the back with how great your SEM program is. You're really not that good. Seriously. Now let's move on.
A rock with arms can make SEM look good. Why? Because it's the last stop a consumer makes. By the time they type in a keyword on Google -- and it really is all about Google -- they've already decided what they're looking for. Television, radio, print, banners, events and billboards have all sucked their brains so dry that by the time they come to SEM, they are mindless lemmings.
"I must have product X. Must type in keyword to find product X. Must consume. More, more, more. It will make me happy."
What gets the credit for that last stop? SEM, of course. The consumer sees a television commercial, a print ad, an outdoor billboard and then goes online and types something into Google to find it. Voila!
Did SEM cause that sale or visit? Of course not. It is merely the conduit to it. It's like having an extra door to your store to let more people in. I always marvel at myopic managers who cut their other ad budgets and slowly see their SEM traffic drop and can't figure out why. The trickle may be slow at first, but the curve does become apparent over time. If you want to look like the hero in advertising on the brand side, go into SEM. It's just a shame the creative format requires the writing ability of five-year-old. But it's not about the creative, it's all in the strategy.
In SEM, if you are not maximizing the long tail you might as well be a rock with arms. Why? Google has become the de facto internet navigation engine. Forget portals. If someone wants to go somewhere online, they start at Google. A much smaller entity can compete in the niches of the bigger player's mass reach. It is precisely that "phenomena of choice" that makes the whole AdWords universe work. Unlike in product manufacturing, the price advantages of the long tail are huge in SEM. The fractured niche universe works here, because it's not about someone knowing your brand; it's about them knowing what they want. Going after the long tail in search is different than in product development, chasing after those consumers. As I wrote last week, the costs there can often be quite high, and your business model greatly dictates whether that is advisable.
So how and, more importantly, when do you go after that long tail? Make Google work first
The biggest problem I see with most marketers is diversifying too early. They go on MSN, Yahoo, Google and Ask simultaneously, constantly tweaking each individual program, keyword list and copy. All of that work requires duplicative efforts and drains the time on reporting requirements for your staff. They constantly question why this is working here and not there. It's not strategy, but comparative paralysis.
The Google universe is huge. It is also the biggest market opportunity. Get your entire program to work there first. Build the keyword lists, tweak the copy, expand, optimize and concentrate on making it work on Google. Keep on going down that long tail of keywords. Track performance over months. Expand to the Google Search Network; make the program work there first. Then, once you are hitting the point of diminishing returns, expand the entire program to MSN, Yahoo and Ask. This way it is a strategic approach that is efficient. You just port your program.
Now, are there going to be different performance dynamics across the other engines? Of course there will be. But getting Google to work first is essential. You will end up being able to expand faster than if you work on all platforms simultaneously.
"No time," is what I hear everyone in our industry scream. "Then be more efficient," I scream back. If you can't get your program to work on Google, it's not going to work anywhere else.
Shoot the copywriter, befriend the lawyers
Okay, this is hard for me. I am a copywriter, but seriously, using copywriters for SEM copy is like using a fly fishing pole to catch tuna. It's an efficiency nightmare. A net is coarse, bulky and blunt, but it is a lot more efficient. If you are going after the long tail, where the volume of keywords you will be using can approach the hundreds of thousands, eliminate the process of using a copywriter. A copywriter will grind your process to a halt.
But the copywriter isn't the only drag on efficiency. Remove the approval processes for all copy internally. Your director doesn't need to see it, and neither does your VP. Any approval process on copy just wastes time, a lot of time. And a lot of money, too. It is not about the individual keyword and the copy. It is about the corpus of words. You can A/B test copy within Google all day and keep tweaking it for best performers. A copywriter will never be able to provide copy that is so much better and more responsive that it overcomes the time suck from going after the long tail. The long tail value will far outweigh that. Step back and see the big picture.
In fact, the ones you really want to eliminate from the process are the lawyers. "But legal always has to see the copy!" No one is going to sue you over SEM copy because the search engines will shut you down long before that happens. They are the gatekeepers.
So what should you do with that legal department that is causing you nightmares? Well, befriend them. Sit down with them. Explain the issues, the cost to the company, the time drain on them, the speed to market issues and ask them to draft copy guidelines that you must adhere to. Can't use the word "Guarantee?" Then eliminate it from your copy and post those guidelines in the SEM department. You will save an enormous amount of money, time and frustration.
Look, a legal department once told me that we had to have a disclaimer in our SEM copy. The disclaimer was 120 characters. Ha! Show them the process, the copy and how it works. Set up a meeting with them to walk them through a single keyword posting, copy, the Google Console and then explain that you have 20,000 keywords. They'll get it.
Automate
Utilize ad optimization companies like DidIt or Efficient Frontier. You can try and go after the long tail yourself, but the only way you can effectively manage the portfolio as your keyword list expands into the thousands is to bring in some firepower. It's not about getting a click on your SEM ad, it's about getting the conversion on the back end. Remember that the click is irrelevant. What the consumer does when they get to your site is everything. Agencies like Efficient Frontier and DidIt not only have the tools to help you, their optimization technologies can adjust bid pricing for the most efficient conversion. The money you spend with them will never be more than the amount you save by using them. But it does take time for those systems to gain all of the intelligence they need to properly optimize.
I have heard stories of brands saying they tried optimization software but it didn't work. The only cases where I've seen optimization fail have been when companies did not give it enough time, were short-sighted or when companies approached SEM from a test program they did internally that showed better results. The problem with internal test programs is that anyone in SEM can make a small list of keywords extremely efficient. But when it's time to expand that list, the problem becomes unmanageable.
There are only two companies I know who took SEM in-house and ran it more efficiently. Both had unique business models and both designed their own optimization technologies for their business models. Essentially they have their own SEM agency internally. But Bob, Mary and that intern have no hope of making it scale efficiently internally unless they are given the resources to do so, and the one thing they will need most is time. If you are a small shop, agency or brand, you can do it yourself. It will just take a lot more time to scale, that's all.
Okay, so maybe your SEM program isn't awful, and maybe you're not a rock with arms. SEM is all about efficiency. It may not be the ad venue that's glamorous, and you're not going to be able to point to the television or billboard and brag as you tell your friends you did that. But if you start strategically and approach the process diligently, you will see better results with less of a headache.
Sean X Cummings
Subscribe to:
Posts (Atom)
Posts
