Gasta Tech News: Web2.0 in daily business

Web 2.0 gains momentum in Europe, with companies looking for new ways to stay productive

LONDON – 26 May, 2009 – The year 2008 and economic downturn have changed the way companies are going about their daily business. In response to the current recession in Europe, businesses are seeking new ways to stay productive while significantly cutting costs with the help of Web 2.0 solutions. From lower-cost versions of enterprise applications, to utilising cloud computing, ‘crowd sourcing’ business owners are taking advantage of what Web 2.0 has to offer.

New analysis from Frost & Sullivan (http://www.conferencing.frost.com), Web 2.0 Technologies in the Recession-hit Europe as a Solution for Small and Medium Businesses, finds that Web 2.0 will supplement both Web and Audio-web markets that were valued at $190 million in Europe in 2008 and are likely to grow to $860 million by the end of 2014.

“Web 2.0 solutions may be part of the cure for the recessionary headache that many European businesses are now experiencing; social networking sites, wikis, and blogs are just some of the more well-known examples of Web 2.0 technologies that can play an important role here,” observes Frost & Sullivan Research Analyst Iwona Petruczynik. “These solutions are becoming more prevalent in the European small and medium businesses (SMBs) arena, especially at a time like this, when workers are being forced to do more with less.”

There has been an increase in the usage of social networking sites such as Facebook, Twitter and other Web 2.0 solutions like Blogger and WordPress. Until recently, they were primarily associated with consumer applications; however, currently, they are finding usage in more professional areas.

“As an interesting side note, social networking sites are gaining popularity in unexpected places, for instance, the world’s most popular online virtual reality, Second Life, was used by Sweden to open their ‘embassy’ in the virtual world to promote Sweden’s culture and image,” remarks Petruczynik. “In addition, Second Life is used in the Polish Ministry of Interior and Administration, where the Ministry has a room, which a person can visit to find out what the Ministry is doing and even ask the Minister questions.”

However, experts are unable to agree on one definition of Web 2.0 and this becomes a challenge in defining its market size. Yet, it is unlikely that Web 2.0 will become a stand-alone market, as it is a set of technologies and ideas driving the development of existing products and services. The full potential influence of Web 2.0 is only now playing out, as the concepts and technologies are finding their use in manufacturing, customer service, product development and sales.

Innovative modes of interaction among workers, enabled by Web 2.0, contribute to company cohesion and employee retention. Telecommuting staff too can collaborate with each other speedily and effortlessly, outside of the formal e-mail stream.

Despite the evident advantages, some businesses are apprehensive about fully embracing Web 2.0 tools. The popularity of companies’ in-house intranet and concerns about security and confidential information leaks are just a few examples of the restraints faced by the European Web 2.0 market. Moreover, a culture of ‘busyness’ retards the adoption of Web 2.0. If employees are not seen working all the time, they are assumed to be inefficient and unprofessional, when, in fact, they could be conducting their business through utilising solutions such as blogs or social networking sites, like Twitter or LinkedIn. In addition, Europe tends to be more conservative in accepting new solutions. Therefore, the adoption rate of Web 2.0 in Europe is lower than that in the United States.

“In Europe, there is a common misconception that a true deliverable is measured in how many kilograms of paper one produces and hands over to a client,” explains Petruczynik. “This belief is hindering the adoption of Web 2.0 solutions, as more end products are being delivered in the form of a wiki or a blog.”

Moreover, the security concerns that many chief information officers (CIOs) face are equally important. Asynchronous JavaScript and XML (AJAX), a programming technique used by Web 2.0 programmers, poses security risks that in the worst-case scenario include uploading malicious codes onto someone’s computer or hijacking an account.

According to the European Commission, small and medium businesses (SMBs) constitute 99.0 per cent of all enterprises in Europe and provide almost 75.0 million jobs. With such significant market potential, Web 2.0 vendors should not have problems with deploying their solutions in the SMB sector.

“The best practice for those employing Web 2.0 solutions include creating and implementing clear and easy policies, describing how to use social media to avoid security risks, and leaks of confidential information, adapting their corporate culture to promote openness and collaboration, and educating employees on how to use Web 2.0 tools to become more productive and efficient,” concludes Petruczynik. “On the other hand, Web 2.0 vendors should help in creating supportive policies, providing seamless integration with existing advanced corporate communication tools, and offering a variety of ‘a la carte’ Web 2.0 technologies.”

If you are interested in a virtual brochure, which provides a brief synopsis of the research and a table of contents, then send an e-mail to Joanna Lewandowska, Corporate Communications, at joanna.lewandowska@frost.com, with your full name, company name, title, telephone number, company e-mail address, company website, city, state and country. Upon receipt of the above information, a brochure will be sent to you by e-mail.

Web 2.0 Technologies in the Recession-hit Europe as a Solution for Small and Medium Businesses is part of the Conferencing & Collaboration Growth Partnership Services programme, which also includes research in the following markets: web conferencing, audio conferencing, video conferencing, telepresence, unified communications and collaboration market. All research services included in subscriptions provide detailed market opportunities and industry trends that have been evaluated following extensive interviews with market participants.

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best in class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 35 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com.

Web 2.0 Technologies in the Recession-hit Europe as a Solution for Small and Medium Businesses



Joanna Lewandowska
frost.com

Gasta Keywords:Why Profitable Keywords are the Cornerstones of Your Internet Marketing?

Keywords are ground zero. They are essential to your online success. You must get your keywords right or it's game over before you even get started. Mainly because keywords are the most important element of your online marketíng.
It can't be emphasized enough, especially to beginning online webmasters or marketers, choosing the right profitable keywords will largely determine whether or not you succeed with your online endeavors. You simply must get this element right or your marketing will be in big trouble.
What are Keywords?
Lets start at the very beginning, keywords are the exact words someone types into a search engine to find what they're looking for on the web. Some keywords are valuable / profitable, while others are virtually worthless.
Profitable keywords are the ones that convert into a sale, a lead or potential client/customer for your company or product. These are the words someone is searching in order to buy a product or hire a service. Someone searching for "honeymoon vacatíon packages" is probably in the market to book a honeymoon vacatíon and could turn out to be very profitable for the right website or business.
Profitable keywords are the ones where the searcher is in the right "mind-set" or frame of mind to buy what they're searching for on the web. Tailor your marketing online to target these profitable keywords and it can spell success.
So what's the whole process for finding or choosing profitable keywords to use in your marketing? Lets look at some ways to proceed...
Number of Keyword Searches?
You need to find out how many searches are made for your chosen keywords each month. Simply use WordTracker or a site like SEOBook. These will give you a preliminary number of searches made each month for your keyword. Highly popular, well-searched keywords with hundreds of thousands of searches each month will be extremely hard to rank for because you will have stiff competition from major companies with limitless resources.
I like to pick less popular keywords that get only a couple of hundred of searches each day because my chances of getting on the first page greatly increases. But don't get fixated on the number of searches, some keyword phrases that only get four or five searches daily, can still be very profitable.
For serious keyword research in a particular niche market I like to use Brad Callen's Keyword Elite which is professionally designed software that makes all your keyword research so much easier. But there are plenty of free keyword tools you can use. One handy keyword tool is Google Adwords external suggestion tool which will help you find valuable keywords.
Commercial Intent of Keywords?
But how do you know if a keyword is profitable? Well, one convenient tool is from MSN which helps you with "Detecting Online Commercial Intention" of keywords. Just type in a keyword and it will give you a percentage or probability your keyword query has commercial benefit or intent.
Conversion Rate of Keywords?
Once you have your chosen keywords in place, next you want to have a landing page that converts those keywords or traffic from those keywords into buyers or leads for your online business. This is another crucial element of your online marketíng - you must have a landing page or content/site that converts into a sale or you obviously won't make any revenue.
Keep in mind, if you're into affiliate marketing, you main goal is not to sell but to "pre-sell" your products or services. One effective way I have found to do this is to give potential customers/clients valuable information they can use in making their final purchasing choice. Comparison sites do well, as do review sites, top ten sites... potential customers use the Internet and keywords to not only find products but more so, to find information on those products. Your goal should be to provide this valuable information to make their task a little bit easier for them and they will reward you with a sale.
Long-Tail Keywords?
Long-Tail keywords are simply that: long three or four word phrases that searchers use to find what they're looking for on the web. Because they are highly specific, long-tail keywords have proven to have better conversion rates than general keywords. This is also just common sense, someone searching for a "2005 ford mustang convertible" may just be in the right mind-set to buy such a vehicle; as compared to someone searching for a more general keyword phrase such as "sports cars."
Study your website traffic logs religiously to find long-tail keywords that turn into a sale. Target these long-tail keywords in your marketing. Even buy PPC (Pay Per Click) advertising in the three major search engines - Google Adwords, Yahoo! Marketing and MicroSoft AdCenter - for these valuable/profitable keywords.
And build higher rankings in organic search for these long-tail keyword phrases. It's really not that difficult for long phrases, especially if they're related to your site; many times you can reach the top spot in a matter of days, especially in Google.
How to Rank High for Your Chosen Profitable Keywords?
Of course, the million dollar question is: HOW do you rank in the top spot for your chosen keywords? I believe the key to ranking high in the search engines (especially Google) is to be persistent in building your rankings for your keywords. Take a long-term view or approach, sometimes it may take months, even years, to rank in the top Five for your highly competitive keywords.
The best strategy is to "stick to it" and keep building relevant links to your keyword landing page. Create related blogs with valuable content linking back to your keywords. Write keyword related articles and distribute them all over the web. Create Google Alerts for your keywords and then place comments/links in the newly formed pages on the web that Google is indexing.
Be pro-active, download the SEOQuake toolbar and find your main keyword competitors. Check out their links and then go out and get the same links. Write better, higher quality content than your main competitors because Google always rewards great content. Plus, use the free Addthis.com button and let your visitors bookmark your great content in all the social bookmark sites and build your keyword links for you.
Do keyworded Press Releases with your embedded links and spread them all over the web. Get these Press Releases into Google news and other important places on the web. PRWeb.com is really a great place for your press releases since you can embed your keywords in your links.
If you can try to get your most important keywords in your domain name. Many SEO experts argue the merits of this but from my own experience and marketing - it is much easier to rank high for your keywords if you have them in the domain name. Again, it is just common sense, if you have your main keyword in the domain, this keyword is obviously telling the search engines this is what your site is all about. I have even bought domains and created sites specifically around certain keywords just to rank high.
Always remember, you have to be persistent, I have been fighting some keyword battles for over four or five years! For really profitable keywords, it can be a constant struggle to remain on the first page, but the trick is not to give up, just keep fighting away at your competitors. Persistence usually pays off in the end and those profitable keywords will have your links in the top spot. Make ranking high for those profitable keywords your number one marketing strategy. Concentrate all your marketing efforts towards getting plenty of quality traffic for those keywords and you will succeed online.
By Titus Hoskins (c) 2009

Gasta Research: Quality Vs Quantity in lead genertion

The Quality Volume Divide
by Editor
It is a problem old as time in the performance marketing sector, one that shows itself much more clearly and painfully in the world of online lead generation. The challenge to produce high quality with high volume. Ask almost any advertiser who has at least a modicum of experience in online advertising, and growing volume while maintaining quality will rank high among their challenges and frustrations. The unfortunate truth is that after a certain point, quality starts to degrade. What exactly is quality, though? The reason that we use lead generation as an example is that quality is easy to explain. Let's use an auto insurance offer running on a CPA network as an example. The offer looks to get users to enter their information to see if they could lower their auto insurance payments. When a user enters their information, the network receives credit and they then credit the appropriate publisher. The person buying the lead receives no money from the user filling out the form only from the percentage of users who then go on to purchase a policy. The higher that conversion rate, the higher the quality. If more people convert from lead to policy, the lead buyer can afford to pay more. If fewer people do, then they will have to lower the payout in order to continue covering the cost of buying the leads.

In the optimal scenario, conversion rates start out profitably and even increase over time as both sides optimize. At a point, though, especially in the optimal scenario where the advertiser sees good returns with good volume, they will want more. Two things start to happen here. The first is often counterintuitive for the advertiser, and we called it the price fallacy in lead generation, namely that more volume comes at a higher price. What the price fallacy fails to capture is what, more often than not, happens to quality. Once under the gun to get more volume, when suppliers attempt to do so, they end up succeeding but at the expense of the initial quality.



As the illustration above shows, the optimal phase sees volume growing with quality remaining above the break even. When the two parties switch into the forced growth phase, volume continues to increase (often it increases at a slope higher than the initial growth), but quality starts to slip. More quickly than expected it goes from the advertiser having a positive yield to a negative one.

Quite a few explanations exist for the quality-volume divide. One of the more straight forward revolves around intent. Only so many people have a given interest in a product. B2B marketers deal with this issue all the time. For some high dollar, super complex sales, e.g., a multi-million dollar database configuration, there just aren't that many people who could be buyers. With auto insurance, the number is fortunately much higher, but it's not infinite. Different traffic channels have different levels of intent - search is not surprisingly higher than co-registration. For many verticals, there are only so many keywords available. To get in front of more users it means trying other avenues - email, display, contextual ads, etc. Each one of those will have its equivalent of head users and tail users - sites / placements where users who click will have an interest as opposed to someone who places an ad on Facebook saying, "Find out how much it is to insure a Ferrari." Each incremental step in obtaining more traffic tends to come at the expense of the intent of the person who views / clicks / converts on the ad. Here is what it looks like plotted.



Saturation also plays a role. At some point, an advertiser will simply have reached the vast majority of potential users for the product. The problem is that they want to grow. They don't want to settle for the same amount, and it pushes them to continue trying even at the detriment of their quality. It's not that higher volume and good quality can't go together. It's all about the incremental lead in the growth phase. In the forced growth phase, instead of the next lead converting at or near the previous lead, it keeps slipping. Good leads still exist, but they get lost among the lower quality ones. It's a problem which, if solved, will mean incredible gains but it currently falls outside the skill set of both the lead buyer and lead seller. Each can get better - they can implement various levels of verification (quality, scoring, call centers) but to get really good, means each getting away from what they do best. Buyers and sellers get closer, but they will never close the divide fully. It's too complex, too distracting, and not urgent enough for them. All of which means one of two things will happen. The divide will come and bite everyone in the behind and/or someone else will come along, solve it, and do very well. A note of warning though, there is another reason why no one has done so to date. It's anything but easy.

Gasta News: Launch your own search engine for your community, your needs

Web searches for minority groups


The genesis of the World Wide Web, in a Swiss laboratory, to serve a multi-national team of physicists, might lead many to think that the network is blind when it comes to race, sex, creed and colour.
But some sites are taking steps to address shortcomings in the way that the web serves some sectors of the population.
In October, Ask gave its search engine a fresh interface to help with its new-found focus on its core search audience, 60% of which were women.
In the US, a search site aimed squarely at black Americans, launched in April 2008.
Rushmore Drive's creator, Johnny Taylor, said search results can be more relevant to some social groups than to others. He cited the example of Type 2 diabetes, which predominantly affects Afro-Caribbean and Asian people.
He said: "If a user were to search for diabetes on Google, why would [Google] rank diabetes results as it pertains to black Americans early on in the result set, when only 14% of the US population is black?"
Results ranking
All search engines generate their results by looking at links leading to a webpage to get a sense of how important it is to web debate on that subject.
In such a set 'relevance' is a quantitative rather than a qualitative measure, and it is a short step from the 'wisdom of the crowds' to the 'tyranny of the majority'.
Said Mr Taylor: "People can affect change on Google, but the black population has less of an influence on Google to affect the result rankings."
With Rushmore Drive, said Mr Taylor, "it is more a matter of optimising the relevancy ranking based on one's cultural identity."
Rushmore Drive's editorial team seeks out sites relevant to the black community, and uses a unique algorithm which weights "black results" higher. It also exploits user feedback to tweak the relevance of results.
Aleks Krotoski, a social psychologist researcher at the University of Surrey, argued that such initiatives need to be seen in a wider sociological context.
"Each community has its own social norms, its own mores which are part of how its members make sense of the world," she said.
"Technology isn't a passive tool. It reflects the social norms and the mores of the people who developed it.
"So, the results of any search come from the algorithms and databases of their cultural perspectives," she added.
"They may not speak to or reflect the identity or needs of the minority group, who would achieve much better results by developing their own system from the bottom-up rather than to use one imposed from the top-down," she continued.
Web ownership
For Bill Dutton, director of the Oxford Internet Institute (OII), there is no doubt that the web is a divisive force.
"There's still a relationship between using the internet and socio-economic status," he said.
"Those that have higher socio-economic status tend to be more likely to be online; that's to do with having a PC in the home," said Mr Dutton. "That's a barrier."
Research in the early 90s by the OII suggested that those living in "distressed" inner-city areas tended to feel that in using the web they were using someone else's technology.
"With web use becoming more common among younger people, there is a greater sense of ownership," he said.
Also, he added, there was no doubt that the web was getting more representative as it started to include more languages.
Search engines such as Google and Yahoo have already picked up on the trend towards more niche web use by providing the means to develop individual search engines via Custom Search and Search Builder sites.
Yahoo's BOSS (Build your Own Search Service) even allows developers to customise their own results ranking, and so create bespoke search engines which can reflect the needs and interests of a particular search community.
"If the web community at large becomes niche-centric, then community search, for those people, could be much more effective than Google or any other search engine, said media consultant Mihaela Lica.
But, she pointed out, community-based search sites face problems when pursuing a relatively narrow audience.
Ever-decreasing relevance, when drilling down within certain socio-demographic groups, is one factor.
Once an algorithm is developed to appeal effectively to one sociological group, further subdivisions within that group become an issue; between male and female searchers, or young and old searchers, for example.
Ms Lica said there were practical problems as sites letting their narrow groups help refine results. In the case of Rushmore Drive she said "How would they know that the user who gets involved in the rating, searching, refining process is actually a member of the black community?"
And, she added, those who believe in the unifying power of the web may baulk at the notion of "black" and "white" search results.
She said: "Online we have no colour - 'segregating' knowledge is not something that gets my vote. Search results should be unbiased and impartial."

nod to Murray Dick and Mark Ward

Gasta News: Mobile advertising on the Rise say analysts

Advertising: an emergent stream of revenues for the mobile industry

LONDON – 25 November 2008 – Mobile advertising could become a strong source of revenues for the mobile industry. The European mobile industry has extensively explored the use of advertising recently as a sustainable business model for mobile content, mobile messaging and other services. Despite being in the initial stage, these models have galvanised the industry. The level of confidence of the mobile communications and advertising industries in the potential of mobile advertising is very high.

New analysis from Frost & Sullivan (http://www.wireless.frost.com), Ad-based Content and Communications: A Lucrative Avenue for the Mobile Industry estimates that the mobile social and content advertising market revenues should reach 2.18 billion euro in 2012 in Europe. Mobile content advertising, ad-based music, video, TV and games will represent the major source of revenues.

“To achieve high revenues, the mobile advertising industry will need to successfully confront three main challenges. What should be concentrated on is: continuously enhance the mobile user experience through high-speed connectivity and high-quality user interfaces; use ads as a transparent value to consumers’ mobile experience without being intrusive; and educate the advertising industry on how to exploit the advertising power of mobile devices,” notes Saverio Romeo, Frost & Sullivan Research Analyst. “If these challenges are not adequately faced, the advertising market will not grow strongly as the mobile industry expects.”

From the mobile industry point of view, advertising is a potential revenue stream that can counterbalance the continuous decrease of revenues from voice and SMS services. However, advertisers and agencies, the sources of the advertising revenue stream, are, only now, gradually learning the use of the mobile device as an advertising medium.

“Agencies’ budgets rarely include a specific allocation for mobile communications,” states Romeo. “An intense synergy between the mobile and the advertising industries is crucial to transform today’s enthusiasm into strong revenues in the future.”

Ad-based Content and Communications: A Lucrative Avenue for the Mobile Industry is part of the Mobile & Wireless Growth Partnership Services Programme, which also includes research in the following markets:European Mobile Premium Content Markets, Mobile Messaging Markets in Europe and Exploring the European Market for Mobile Smart Devices. All research included in subscriptions provide detailed market opportunities and industry trends that have been evaluated following extensive interviews with market participants. Interviews with the press are available.

If you are interested in a virtual brochure, which provides manufacturers, end users and other industry participants with an overview of the ad-based content and communications market for the mobile industry, please send an e-mail to Joanna Lewandowska, Corporate Communications, at joanna.lewandowska@frost.com, with your contact details. Upon receipt of the above information, an overview will be sent to you by e-mail.

Frost & Sullivan, the Growth Partnership Company, partners with clients to accelerate their growth. The company's TEAM Research, Growth Consulting and Growth Team Membership™ empower clients to create a growth-focused culture that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 30 offices on six continents. For more information about Frost & Sullivan’s Growth Partnership Services, visit http://www.frost.com.

Gasta Search Statistics

Search engine data is the most relevant on the net

The net reveals the ties that bind


Regular columnist Bill Thompson wonders what it will take to get used to living in a networked society.
One of the throwaway remarks I sometimes make at conferences is that "Google knows you're pregnant before you do".
I can say this because the things you search for will change as your life changes, and search engine providers may well be able to spot the significance of these changes because they aggregate data from millions of people.
Now Google's philanthropic arm, google.org, has shown just what it can do with the data it gathers from us all by offering to predict where 'flu outbreaks will take place in the USA.
It has found that "certain search terms are good indicators of flu activity", in that they correlate well with reports from the official Centers for Disease Control and Prevention.
And it claims that "across each of the nine surveillance regions of the United States, we were able to accurately estimate current flu levels one to two weeks faster than published CDC reports", a result that could save people's lives by alerting them to have 'flu vaccinations earlier than they might otherwise have done.
This is a really interesting piece of work and clearly demonstrates the power of data mining. Its potential usefulness is not limited to health matters.
Pick and mix
As John Naughton pointed out in The Observer, "everyone I know in business has known for months that the UK is in recession, but it's only lately that the authorities have been in a position to confirm that - because the official data always lag the current reality."
Perhaps the answer lies buried somewhere in the queries being made online, with company directors or politicians searching for terms that imply a coming recession, like details of redundancy pay or bankruptcy protection.
It isn't only Google who can do this of course. Its database of queries is vast and fast-growing, but it is only one among many databases that underpin the modern world.
The banking system is really only a collection of collected databases recording who has which assets, while neither government nor business could operate without complex data stores.
Soon the national ID register will store details of everyone in the UK, while the forthcoming Communications Data Bill is likely to include proposals to create a vast system that will record details of every e-mail sent, every website surfed and every file downloaded.
As we have seen with flu trends, sometimes the "interesting" knowledge that can be extracted is well-concealed until comparisons can be made with other sources, as it was the correlation between some search terms and the real-world data that mattered.
Of course Google has not revealed which search terms it analysed because doing so would undermine the model's effectiveness.
Unfortunately it is being equally reticent about how it has ensured that the data its uses is properly anonymised so that users cannot be identified on the basis of their queries.
A letter from the Electronic Privacy Information Center (EPIC) and Patient Privacy Rights to Google boss Eric Schmidt has not been answered, leaving those concerned with online privacy uncertain over the broader implications of the project.
Early warning
But as Cade Metz points out in an insightful article in The Register, we may all be happy to know that a 'flu outbreak is coming, but what happens when the disease involved is more life-threatening and the government asks Google for the names and IP addresses of anyone whose search terms indicate that they are infected?
It's not that I don't trust Google. I don't trust any company, government department or individual without a good reason to do so.
In the case of search engines that claim to protect my privacy I want to know just how they do it and will not accept vague reassurances.
In the case of governments that want to build vast databases, I want strong legal sanctions against their abuse and full disclosure of the technical details.
Those of us living in the west with access to technology and the network have lived through a revolution in the last decade and a half that is as radical in its impact as the industrial revolution, and it has happened a lot faster.
It is hardly surprising that we do not yet know how to operate in a networked world where amazingly detailed data is routinely stored, processed and made available.
We will need to think in new ways, learn to assess risk according to new criteria, and find ways to hold those who have power over us - whether political, social or cultural - accountable in new ways.
The US writer Curt Monash has written about this topic many times over the years, arguing that since we clearly cannot halt the move towards data capture and use we should put legal and regulatory frameworks in place as a matter of urgency.
We have made a start in Europe with data protection legislation which could be strengthened and reinforced if politicians were willing to make the effort.
But first we need an active press and an engaged population, one that asks hard questions, forces those who want to develop new databases to be accountable and open, and makes the boundaries of acceptable surveillance a matter of public debate.
And perhaps we should ask google.org to start work on "Privacy Trends", hoping to spot privacy disasters before they happen by looking at searches for "compromised data", "hacked database" and "lost USB stick".

Bill Thompson is an independent journalist and regular commentator on the BBC World Service programme Digital Planet.

Gasta: Personalised Search

Gasta Personalised Search for your company website.
You can reap the benefits of having your own personal search engine for you and your collegues to share in the revenues, and benefit from Search per acquisition affiliations.

Google leads in personalised search.
1. You can no longer assume that rankings as you see them are global. Anyone logged in while they search is potentially seeing a different set of results for the same keyword. You can log out of your Google account to search or turn off personalized results, but it won't do much good since every other user is potentially searching with personalization.
2. If Google is incorporating usage data from other sources such as the Google Toolbar, Google Chrome and Google Analytics, it means that the user experience is going to play a heavier role in SEO. Keep this in mind: for Google, the user experience is everything. Doesn't it then make sense for them to incorporate available usage data when ranking websites?

3. With these new data sources, Google could potentially be scaling back the emphasis on inbound links in their ranking algorithm. Links to this point have been central for Google rankings. With their market share continually improving and the unparalleled usage data that affords them we can reasonably expect that they'll be putting more emphasis on these metrics in the future.

4. Expected traffic estimates based on rankings just became difficult if not impossible to achieve. In the past, traffic could be reasonably estimated by multiplying the available search usage for a given keyword by the known traffic percentage of a given position. The 1st position, for example, receíved some 48% of traffic for a keyword according to leaked AOL data from a few years back. For a keyword receiving 100 searches per month, you could reasonably estimate 48 visits per month based on a #1 ranking for that keyword. SEO companies used that data to take some of the guesswork out of their campaigns. With personalized search these estimates are going to become far less accurate if not completely unreliable.

5. Overall, this means you need to keep your eyes OFF the search engine rankings to a large degree. Does a #1 position for your Google account mean you could be somewhere back on page 5 for someone else? Probably not. But the point is, from here on out we can't be sure without extensive testing. Rankings have haven't ever meant much - they've always been a means to an end, the end being quality traffic and ultimately more sales, attention or whatever your website goal may be. Now, more than ever, high-quality traffic should be your focus.

Personalized search isn't exactly a new concept - it's been discussed for at least a couple of years now. But we're seeing it receive heavier emphasis lately, and the buzz is on that Google is going to change the game again soon. Like it or not, we're likely going to have to let go of rankings as a metric for success.

Gasta Video News:

Online TV viewing doubles in past year

The number of Britons viewing TV online has more than doubled in the last 12 months, according to Ofcom.
The regulator’s annual UK Communications Market Report found the number of people watching TV programmes online grew from 8% to 17%, and nearly a third of internet
The number of UK internet users who watched YouTube hit 9m in April, nearly 50% more than a year ago, while the BBC iPlayer delivered more than 700,000 daily video streams in May 2008.

The number of households with digital video recorders grew 53% in 2007 to nearly 6m (23%) and the majority (88%) use them to fast-forward through ads.
The findings were in line with increased online ad spend, which, according to Ofcom, grew to £2.8bn in 2007, attracting more money than the combined ad spend on ITV1, Channel 4, Five and S4C. Take-up of broadband through a landline grew from 52% of households to 58% in 12 months.

This was mainly driven by consumers upgrading from dial-up to broadband.
More than one in ten mobile phone users have accessed the internet on their phone and 3G mobile connections increased by 4.7m (60%) in 2007 to reach 12.5m subscribers.

According to the Ofcom report, the average UK adult spent seven hours nine minutes a day using various communications services, six minutes more than in 2002. This includes radio listening, TV viewing, time spent online, texting or talking on the telephone.

Gasta Advetising set to grow

Find the online opportunities in your own backyard: Gasta.com

Billions of local ad dollars will be moving online in coming years. Find out which outlets offer the best potential returns.

These days, the advertising community is focusing its attention on how to create ads for online media -- including video, rich media, Flash, etc. -- and the revenue potential associated with these channels. However, a less-often-asked but vitally important question in terms of industry shift, as well as dollars and cents, is this: Where will these ads be placed?

Industry estimates suggest that mobile advertising will reach nearly $10 billion in the next few years, with online video reaching nearly $3 billion. However, advertising at the local market level -- although not as frequently discussed -- has the potential for even bigger numbers and greater growth. What's more, local advertising isn't at odds with mobile and online video, as many assume. Rather, rich media and geotargeted place-based mobile advertising are likely to be big components of that local online ad spend. Within the context of the changing media landscape, local online advertising represents a massive opportunity that is coming into its own -- and bears more attention from the advertising community.

Tip O'Neill once said, "All politics is local." And while that's not quite true of advertising, it does resonate when assessing this new shift into hyper-local marketing and advertising. According to eMarketer, $97 billion of the $157 billion -- more than 60 percent -- of the advertising market in the U.S. is focused on local. The online portion of that has thus far lagged behind the other advertising channels, with only about $2.1 billion -- 2 percent -- of local advertising being online at the end of 2007. However, that number is expected to more than triple over the next four years to more than $7.8 billion. That's a huge movement of dollars shifting toward reaching local audiences online.

But where are these dollars going to end up?

Although traditional local media -- Yellow Pages, newspapers, radio and broadcast television -- all have an online presence, none of them enjoys the dominance on the web that they do in their "home markets." Yet their audiences are moving online at faster and faster rates, resulting in major drop-offs in print subscriptions to newspapers, broadcast TV audiences, terrestrial radio listenership and Yellow Pages customers.

For example, the Kelsey Group recently found the erosion of print Yellow Pages is going to increase from 2-3 percent to more than 10 percent this year. That's a pretty massive decrease year over year. And even the Yellow Pages Marketing Association concedes that although online usage of Yellow Pages is growing, a 10 percent drop in print usage dwarfs the increase in online searches. Newspapers are in a similar boat with their advertising; online ad sales are climbing, but offline usage declines are taking a larger chunk of ad sales away from the industry as a whole.

And yet, projections show online ad sales more than tripling -- and there has to be a place for all that advertising to land, outside of the traditional media's online presences mentioned above.

With Google, Yahoo and online Yellow Pages growing their audiences, there is certainly going to be growth in local business searches. But what about brand advertising and trying to reach people who are migrating away from traditional television, radio and newspaper outlets for their news?

The numbers are a little grim. There are about 1,400 daily newspapers and 7,000 television and radio stations in the U.S., and back-of-the-envelope math shows that they each produce about three to six stories per day, or about 22,000 local stories for the entire U.S. This for an audience of roughly 20,000 individual cities and towns. All these players used to be able to back up their locally produced content with national stories, thereby providing a full news experience for their viewers or readers. But, the internet has changed all that; people get their national news from national sources. Instead of competing with other local newspapers, papers are competing with every news site that has a web page. Given this fragmentation, local news sites are not maintaining their market share.

So what's going to take up the slack?

Well, nature abhors a vacuum. Thus, amateur, user-generated content and commentaries are taking off in local markets. The internet's solution to the dearth of local news coverage is the same as it has been with other problems of scale: let the people build it themselves. Similar to Wikipedia, the Open Directory and Usenet, truly local content is going to be provided by the people who live there.

In looking at sites like MetroBlogs, Gothamist publications, Outside.in, NowPublic, Baristanet and Topix (the site that I run), it becomes apparent that a massive amount of attention and investment has been paid to giving people a platform for engagement with the places they live. And while social networks (based on who you know) like Facebook, LinkedIn and MySpace have generated a lot of usage, and even more buzz, none of them has really provided a locally contextual venue. You are unlikely to meet the neighbors who live two blocks away via Facebook or LinkedIn. However, when that same family starts blogging about your neighborhood or commenting on something another neighbor wrote, it's a compelling discussion -- one that you're likely to read and possibly even join.

Given the aforementioned advertising growth and the decline of the traditional places for it to go, user-generated content is where the action is going to be. The local online outlets that make the most sense for a given campaign will vary greatly depending on where you live and who you're trying to reach with your advertising. But the potential audience size available through these channels is impressive. Speaking for Topix, we've seen comment rates go from around 30,000 comments a day in the middle of 2007 to more than 140,000 comments a day -- or more than 3.5 million comments a month -- across more than 20,000 cities and towns within the U.S.

Media consumption and local audiences' preferences are shifting. Advertising is going to shift as well. So along with that cool viral video and mobile campaign, consider how you can make the most of region-specific opportunities as the $97 billion gorilla of locally targeted ad dollars spent in the U.S. starts to move online.

Chris Tolles is CEO of Topix

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