Thursday, April 09, 2009
Gasta to Utilise Twitter in Search Results
There are a variety of ways business owners and marketing professionals can use Twitter to benefit their businesses. Twitters' search feature alone has some potential for attracting new customers. The first article in this newsletter discusses this. The second article looks at how Twitter can be used for building natural, organic links, despite Twitter links being nofollowed and shortened. If you have some ideas about how Twitter can benefit businesses, we'd love to hear them. Share them here. If you have tips or comments specifically about link building with Twitter, please share those here.
Before we get into that though, let's look at some research and statistics regarding Twitter. Let's get a feeling for just what we're dealing with this popular communication tool.
The Twitter Explosion
New data from comScore indicates that Twitter approached 10 million users in February. That's a growth of over 700% from February 2008. On top of that, worldwide visitors climbed over 5 million more. Just in the US, visitors climbed over 1000% in a year's time.
The Twitter Audience
The two largest age demographics on Twitter are the 45-54 crowd, and the 25-34 crowd. Interestingly, the youngsters (12-17) are the smallest demographic as comScore notes, referencing info from Alexei Oreskovic of Reuters.
What are Twitterers Searching for Though?
Well, it's mostly the usual kind of queries you would expect to find on other search engines. Entertainment searches dominate. No surprise there. Hitwise looks at top searches for the week ending March 21.
A nice convenient way to see what people are interested in right now, however, is to simply look at the right column of your Twitter home page and look at the "Trending Topics" section. That will pretty much lay it out there for you.
You can take that list for what it's worth and do with it what you will. The big draw to using Twitter search and trends is that it is real-time, and you can get involved with what people are talking about at the moment. This makes engaging with potential customers on topics that are interesting to them that much easier.
Tuesday, April 07, 2009
Associated Press is after you!
The AP believes that desperate times call for desperate measures and that means demanding royalties from any company profiting from any aspect of their content. When Google links to an AP story in a search result with an Adwords ad on the page the AP expects to be paid. Include a rewritten headline link to an AP story Matt Drudge and you will be sued for payment by the AP. Add a paragraph snippet of content from an AP article in your PaidContent.org blog post and be ready for a call from an AP lawyer demanding their share of your ad revenue.
From the AP's perspective, the concept of fair use is primitive and counter to their desperate desire to prevent their demise in an ad supported Internet content economy. The Associated Press Board of Directors, which is made up mostly of newspaper executives, has issued a member call to arms against anyone and everyone who misappropriates AP content.
The release quotes AP Chairman Dean Singleton who spoke at the AP annual meeting in San Diego, "The news cooperative would work with portals and other partners who properly license content – and would pursue legal and legislative actions against those who don't." Mr. Singleton added, "We can no longer stand by and watch others walk off with our work under misguided legal theories."
Exactly what misguided legal theories Mr. Singleton was referring to became more clear as reports and interviews were published by other media. The New York Times quotes AP executives as stating, "They were concerned about a variety of news forums around the Web, including major search engines like Google and Yahoo and aggregators like the Drudge Report". In other words, they are challenging the long held assumption that search engines or news aggregation sites have a right under fair use principles to republish headlines or small snippets of content without permission or payment. Should the AP be paid? Comment.
If you don't believe the AP is really going after Google, Yahoo and Microsoft's Live Search for republishing AP content in search results read what Sue Cross, a senior vice president of AP told reporters as printed in the New York Times:
" When asked if The A.P. would require a licensing agreement before a search engine could show specific material, Ms. Cross said, "that could be an element of it," but added, "it's not that formed.""
Obviously, the AP doesn't consider a link that goes with the republished headline or snippet sufficient payment. The AP's stated goal is to make it illegal either through the courts or by new laws to link (with a quote) to copyrighted content on the Internet without the permission of the copyright holder. However, in the case of the Drudge Report where most headlines are rewritten, apparently even a link to their content without permission may need an AP license agreement.
If the AP is successful, and they clearly believe they will be, then the Internet will be changed as we know it. Linking (with snippets or not) to the content of others could become a permission based concept where one only links (and quotes) after they have received the appropriate approval.
If content owners like the AP can sue search engines for unauthorized use of their content and win a share of their ad revenue, then the Google apple cart could be turned upside down.
Thursday, April 02, 2009
Gasta News: EU warns Internet companies to 'protect information'
Consumer Affairs Commissioner Meglena Kuneva told leading e-commerce and internet search firms that standards of privacy are "not satisfactory".
"Basic consumer rights in terms of transparency, control and risk are being violated," she said.
Internet firms say they have recently taken action to protect users' data.
Consumer rights
The technology used by internet companies to profile customers is becoming so sophisticated that more confidential personal information is being recorded than consumer watchdogs believe is necessary.
In a speech on Tuesday, Ms Kuneva warned internet giants such as Microsoft and Google that "the current situation with regard to privacy, profiling and targeting is not satisfactory".
The EU is concerned that consumers are being pressured into handing over personal data to subscribe to internet services, and that confidential information is then abused to create a profile to target the customer for sales.
Last month, the social networking site Facebook was forced to abandon a plan to change its policy towards privacy after a backlash by users.
The EU cites this as evidence that the regulators need to intervene to protect consumers.
Brussels recognises that keeping data that tracks customers' preferences is useful for marketing, but insists that consumer rights must be protected.
Ms Kuneva warned online businesses that if the EU fails to "see an adequate response", the regulator will not "shy away" from its duty to protect consumers.
"We must establish the principles of transparency, clear language, opt-in or opt-out options that are meaningful and easy to use," she said.
Wednesday, April 01, 2009
Gasta Tech News:10 ways to boost the value of your corporate blog
Trend 1: A focus on what's important
The healthy thing about a bad economy is it forces us to get focused on the activity and investments that actually drive our businesses. The days of tweets or Facebook occupying our brains are long gone. In online marketing, we have to focus on high-return activities. Vince Lombardi said that football was about two things: blocking and tackling. Likewise, online marketing is about two things: email and search. Since more than 90 percent of the internet population engages in a search every day, businesses should focus on this instead of how to measure ROI on blogging.
Trend 2: Blogging for search
Organic search is driven primarily by the formula (D + C) x V = OST. That means data plus content multiplied by volume equals organic search traffic. In the case of online marketing, the data are your targeted keywords. Content is based on target to those keywords. The magic enumerator is volume. The more web content you create specifically around your targeted keywords, the more organic search traffic you will drive.
This is where businesses really start to appreciate the power of corporate blogging. We must forget about RSS feeds or comments as the measure of success and realize that blogging is a target marketing strategy based on delivering a message to a keyword, just like email delivers a relevant message to an email address.
When you consider the three main traffic sources to corporate blogs (direct navigation, referrals, and search), search is the only measure you should focus on because it's the only one you can control and, more importantly, scale. You can't increase the number of referrals or direct navigation; it either happens or it doesn't. But on the other hand, when discussing search, if you want more organic traffic, you simply have to add more blogs targeted specifically to your keywords and write more content.
Trend 3: Rethink everything you hear about social networking
As marketers, we are often attracted to things that are new and shiny. In a market like the one we are experiencing, coupled with the decline in just about every other marketing medium (newspapers and other print, TV, radio, banner ads, mobile, online video), it's fun to imagine that if you "only join the community" all your marketing problems will be solved. (That last sentence sounded a little angry didn't it?).
During my presentation on this topic, I often reference a graphic from Jack Herer's book, "The Emperor Wears No Clothes." I'm not saying you shouldn't participate -- you should absolutely be listening to what is going on regarding your company and industry. But relative to the things that actually scale and really drive revenue, this is a sideshow compared to the big event.
I heard a talk the other day in which a marketing person from a big brand-name outdoor retailer was discussing a major initiative for the company's marketing department this year. Building a social network. Great. "How many members would you consider a success?" "Oh anywhere from 10,000 to 50,000 would be huge." Doing the math, to make $50 million from this endeavor would require achieving 100 percent of the membership goal and having each of those members influence at least $1,000 each in increased sales. I wonder how many businesses do this math.
Trend 4: Content and volume
We talked about this a little bit earlier, but it's worth addressing as a separate trend. The simple math shows that the more content you create, the more organic traffic you will attract.
Trend 5: Keyword awareness
Blogging for search acquisition is a data-driven strategy. What's great is that the data are easily available with very solid metrics and value. The data are your keywords. People are telling you exactly what they are attempting to find. Every industry has hundreds, if not millions, of people getting online and entering keywords specifically asking for your product or service. These keywords are easy to find, simple to track by volume, and easy to value. What's great about the pay-per-click world is there is a fair marketplace, just like the stock market, where people bid and compete for keywords every day. There is no ambiguity about any of this; it's a database marketer's dream.
Keywords imply buyer intent. Whether I'm looking for a bankruptcy lawyer or a toaster, when you see me searching with those terms, you can be pretty certain that I'm a worthwhile prospect (compared to if I happened to be watching 30 Rock or something). Search is a target marketing strategy. The marketer's job is to deliver a message to the hundreds or thousands of keywords ready to serve that message when someone makes the search.
Trend 6: Dumb it down
The polite way to say this is "write for the web." To date, blogging has been about thought leadership and CEOs' grand visions. This has been a hindrance to SEO. When you over-think your content, you create a lot less of it. It becomes a lot of work.
Seth Godin gave me this advice when I first started blogging: "Be pithy." Words of wisdom. People don't read the web, they scan. They are looking for themes, credibility, or an idea. Think about your content in terms of search. When people have a problem, they enter their keywords into that little box looking for help. Are you the one to help them? First you have to show up. We already talked about how that requires targeting and volume. Are they looking for journalism? Most likely they are looking for a quick source for an answer. By writing simply, enthusiastically, or talking about specific problems and solutions, you stand a much better chance of not only winning the search, but also winning the conversion.
One of my co-workers wrote in her blog that we should blog like a 5-year-old. If we did we would:
1. Be honest
2. Be humorous
3. Be humble
4. Keep it basic
5. Talk at a level that everyone can understand
6. Never run out of things to say
This is great advice for every corporate blogger.
Trend 7: Widespread employee blogging
A big part of the problem with corporate blogging has been that it's been too corporate. People don't necessarily care or, more importantly, trust what the CEO, PR team, or brand says. The good news is that your employees are in a position to tell the kind of stories that foster both trust and engagement. Last year, Richard Edelman said, "Employee bloggers are five times more credible than a CEO blogger."
People don't care nearly as much about your opinions as they care about their problem. Employees are in a much better position to discuss things the customer cares about. Things like applications, use cases, customers, and the problems they solve every day. Employees are human, engaged, passionate, and want to participate and feel valued. If you give someone a business card and let them talk on the phone, you should let them blog.
Additionally, the huge benefit of widespread employee participation is the content volume. By sharing the load among everyone, you naturally generate an increased volume of content that is timely, relevant, and will drive more traffic.
If the social media phenomenon is telling us anything, it's that people like people. You hire smart people, they enjoy their jobs and customer interaction -- so let them write.
Trend 8: Get local
Blogging for search is a great strategy for anyone, but it's rocket fuel for local search. The simple reason is that there is less competition. Most local searches are won by directories like online yellow pages because nobody is competing for them at that level.
The reality from a search standpoint is that an estimated 20-50 percent of all search has "local intent." Local search grew 76 percent last year, according to comScore. This gives a huge advantage to those local and national companies that focus on a local strategy. Do people really want to search, find a directory, and then have to search again? Of course not, they just want to find you. Blog about your location and blog about your products and inventory. And don't forget your keywords.
Trend 9: Coupons and other offers
Think about your traffic now. What do you want the people to do? Read your wisdom? Maybe, but that is hard to monetize. Think about transactional calls to action (CTAs). These keyword-targeted blogs have the same responsibility as any other web property. They have to convert that traffic into action. Whatever you expect from your site, you should challenge the blogs to perform the same or better in conversion.
Trend 10: Measurement and metrics
Are my blogs doing me any good? The only way to find out is to measure them. Blogs, like any other web marketing initiative, have a huge advantage in that they are all measurable. The key is what to measure.
A great measure at the top of the funnel is the relationship of blog post volume to overall traffic volume. As you see the correlation between the traffic increase as you increase your content, it absolutely supports engaging more bloggers.
You should also measure your keyword traffic against the value of that traffic if you were paying for it. We discussed earlier that there is no ambiguity when it comes to the value of search traffic. Google and others quite clearly indicate a marketplace for keywords that is designed to squeeze out the real value of every keyword you can imagine. When you are looking at your organic traffic, you need to measure what that traffic would cost if you had to buy it.
By measuring the value of keywords, your organization can focus on converting that traffic into actionable business. Tell your boss you drove $20,000 worth of organic traffic last month, and I promise the first question out of his or her mouth will be, "How much business did that translate into?"
And, at the end, that's the most important measure, right? You increase the top of the funnel so you can increase what comes out the other end.
This year's corporate blogging trends will be all about what's coming out the other end -- the ROI of blogging.
Chris Baggott is co-founder and CEO of Compendium Blogware.
Tuesday, January 06, 2009
Gasta Vertical ad network
That depends on the network. Over the past decade we have seen some very creative advertisers do amazing online brand building programs. Yet, most of these clever programs that come to mind were executed on an individual site or portal. Are ad networks only going to attract the direct response campaigns and the low CPMs associated with direct response? The answer is: “No”
The more complete answer is still “that depends” on such things as the quality of the network’s members and the networks ability to execute hi impact ad opportunities. Most ad networks are often associated with remnant advertising on lesser quality sites. This is often why the network does not disclose a complete list of its sites. Call me old fashioned, but if I am responsible for building a brand I want to know where my hard earned ad dollars are being invested, and I probably don’t want my ad impressions only showing up at 2:00 AM (unless of course I am selling sleeping aids).
More and more ad networks are willing to show a complete site list, offering things like geo targeting and even day parting. Yet, that is still not enough to satisfy many brand advertisers who care about things like editorial quality and high impact ad campaigns. That is why vertical ad networks associated with real media companies are becoming more popular.
Media companies like IDG, Forbes, Martha Stewart have been creating some of the highest quality content in their respective verticals and have been executing big online brand campaigns for year. Now these established media companies, and many more like them, are expanding the brand solutions they offer by building online ad networks. This creates a great opportunity for brand advertisers looking to expand their market share.
When you stop and think about it, a media company like IDG already is an ad network with over 450 “owned and operated” technology websites around the world. It makes sense for IDG to expand to include selected independent technology sites. For example, IDG already knows how to recognize, recruit and nurture the best editorial experts in technology media. IDG also has executed countess online branding campaigns across its network of sites. IDG’s TechNetwork is a natural extension. Plus, IDG’s vetting of each partner site insures advertisers will get the quality editorial environment and multiple site execution which are critical to an ad network branding campaign.
The best part for big brand advertisers is when these high impact ad campaigns arrive on these independent sites the impact can be well above average. That is because independent sites often miss out on the online brand campaigns until they partner with an establish media company. Many experts predict that more and more established media companies will be building high quality networks of sites which is good news to brand advertisers looking to find uncluttered ad environments and independent sites looking for access to brand advertisers in their markets.
By Kevin Normandeau on Jul 21, 2008 in The Aggregation of Fragmentation
Tuesday, December 09, 2008
Gasta Marketing: Use localised content to build a global audience
Despite the challenging economic times, organizations everywhere are still taking their business global. While there's no question that going global opens doors for many companies, who ever heard of a global consumer? Today's interactive marketing efforts need to be local, personal and focus on everything from consumption patterns to the weather.
Meaningful starts with "me"
Maybe it's because digital content is delivered to me on devices that I consider to be extremely personal: my iPod, my laptop, my smart phone. Unless I think that a marketer is truly speaking to me, the content they offer will not gain access to my wired world.
Montrealers and Parisians both speak French, n'est-ce pas? But as I have witnessed firsthand, while Quebecers "understand" brand communications aimed at their overseas brethren, they don't necessarily respond to them on an emotional level. In digital media, where the goal is to interact with your audience, a marketer needs to speak like a local.
Digital media is local -- and personal
Local terms and language are also key to a successful search strategy. Think about it: The keywords and expressions people type into search engines reflect the natural language of their region or community, not what a bilingual dictionary (or heaven forbid, Babel Fish) suggests. The takeaway? It's probably not a good idea to tap an American writer to adapt content meant for a U.K. audience.
Consider this example: A tourist board that communicates worldwide wanted to create a Spanish-language emarketing campaign. The writers in Madrid came up with teaser copy in letter-perfect Castilian. But during tests, the target consumers -- Mexicans -- said the words for "nightclubber" and "shopping" didn't correspond to local usage. The vocabulary was adjusted so it would resonate with the target audience.
You may have heard that Italians equate translation with treason in a pithy aphorism ("Traduttore, traditore"). When rolling out online marketing campaigns in multiple markets, global brands need to pay attention to the content adaptation -- or else their audiences won't pay attention at all. It's not just the words that require translation; nuances and "flavor" require adjustment as well.
Paco Rabanne just launched 1Million, a new fragrance for men, with a slick online buzz campaign in three countries: France, the U.K. and Spain. The campaign content included scores of tongue-in-cheek buzzwords and allusions to celebrity lifestyles, which demanded painstaking transposition for each local market. A straight translation simply won't do justice for a word-of-mouth campaign.
Content strategy is context strategy
Brand content that speaks to your target like a local is just the first step toward relevance. Working in markets all over the world, we've learned that an effective digital content strategy is a context strategy that factors in not only language and cultural references, but also bandwidth, technology, media consumption patterns and even climate.
Case in point: Recently, tire manufacturer BFGoodrich sought a way to connect its brand with young-adult Canadian males. How does this segment spend time online? Gaming and socializing. Given the audience and the context, it made sense to create an interactive racing game and place the application on Facebook, where players could invite their friends to compete. To make the game feel even more authentic, it was designed to reflect the harsh winter driving conditions that Canadians know so well. Successful content marketing entails approaching consumers in their contexts with content that both satisfies them and engages them with the brand.
Marketers need to meet the challenge of developing digital content for a broadening range of contexts because connected consumers now expect to interact with brands on demand: "on my terms," "in my timeframe," "on my preferred device." Ever-smarter devices and clever, specialized apps further stimulate those rising expectations.
Technology, tastes and regional behaviors also determine a user's context. If you were to map out a mobile content strategy, for example, you wouldn't take the same approach in Tokyo, where it's not uncommon for people to watch sitcoms on their phones; Paris, where passengers in the Métro can talk on their cell phones; or New York City, where people can do neither, but instead download podcasts to while away their commutes.
Once you have a handle on how, when and where your audience chooses to experience digital media, you can start creating content that your customers desire and is in line with what your brand can credibly provide. (Honestly: Do I need Lexus to teach me how to pack a picnic?)
Why serve ads? Serve content
We know from experience that consumers all over the world will welcome -- and seek out -- brand content that is valuable, targeted and offered at the point of need.
In Beijing during the Summer Olympics, wine and style enthusiasts consulted dining and nightlife recommendations offered by Australian winemaker Jacob's Creek. Celebrity bloggers recruited for the occasion wrote reviews of Jacob's Creek partner restaurants, and users were invited to post comments as well. Thousands of visitors took advantage of this useful, entertaining service provided on both web and mobile platforms.
In France, to coincide with the release of the iPhone late last year, L'Oréal Paris debuted a custom iPhone site that makes the brand's expert beauty content -- from skin analysis to product recommendations, from customer support to how-to videos -- available to consumers at their point of need, whether in the store, in a car or in front of their mirror. This is the way forward for brand communications: providing desirable digital content in a personal context, on demand.
In North America, interactive content can be a key differentiator for ecommerce sites. In a move away from a strictly utilitarian approach, successful online merchants are building relationships with online shoppers before, during and after purchase with user-generated online reviews, interactive buyers' guides, auctions, clubs, video demos and project how-to demos. Initially developed to boost SEO rankings, branded content -- particularly the bloggable, shareable kind -- is proving to be a traffic driver as well.
Get creative with content services
Think about it: Doesn't it make sense for marketers to offer consumers content rather than ads? It's a win-win situation. Consumers benefit -- for free -- from the expertise and brand-relevant services that companies can provide around their products. On their side, brands can free up the advertising dollars devoted to hiring models or filming TV spots and devote those funds instead to creating digital content services that consumers actually want and willingly connect with.
The next time you sit down to brainstorm with your interactive agency, focus on coming up with fresh ideas for content services aligned with your brand. The process is just as "creative" as coming up with a catchy tagline, but the result is far more satisfying to your audience.
Sheila Mooney is director of content development at Nurun.
Tuesday, December 02, 2008
Gasta News: Report from NMA Editor Justin Pearse
Targeted advertising has always been one of the promises of mobile, of course, although the operators' reluctance to release deep customer data has stymied this somewhat. Content providers, although happy with the traffic operator portals generate, are desperate for more control. So it was a heartening sign to see Sky start selling advertising around its content on the T-Mobile and Vodafone portals
Bauer is the only other content owner to do this. The resulting control should help encourage publishers to commit further to mobile advertising but few will have the market muscle to force such deals through to operators. Especially as mobile advertising is failing to meet the lofty heights its hype promised. One of the reasons behind O2 launching global media sales division O2 Media Group. The move is designed to let O2 sell integrated ad opportunities across its entire real estate, from mobile and online to in-store and DM. Rival Vodafone is also planning a similar offering. As all operators look to bolster their online operations, such holistic views of themselves could be powerful in convincing media agencies and advertisers to view them as media companies rather than telecoms suppliers.
Towards the end of the month came news of the government's tacit admission of its lack of understand of the new media industry. The IAB began a programme to educate civil servants in government departments from the DCMS to Berr. The move generated mixed emotions. On the one hand, anything to increase government understanding of the fast moving digital industry is to be applauded. On the other, it could be seen as worrying this education was needed following a year of increased regulatory attention to the internet by government, from Andy Burnham’s speech on the readiness of the internet for governance, to the Byron Report and the Council for Child Safety.
The evolution of online video and internet TV is clearly one area where regulatory confusion will see increasing government attention over the coming year. The sector is moving so fast that multi-platform commissions are becoming commonplace. However, the complexity of getting such projects to market was highlighted this month with Virgin Media's delay of launching Prom Queen due to the lack of a sponsor. Sony Pictures Television is the latest to be searching for distribution partners for its multi-platform series Gemini. The three minutes series was broadcast in the US by Amazon Unbox, NBC Online, NBC Mobile, Xbox Live and Zune. Just the type of fascinating broadcast model we'll be seeing more of in the UK in the coming year.
Friday, November 28, 2008
Content Sites Win With Gasta.com
Gasta.com offers Increased site engagement:
Gasta Search is the primary mode of navigation on the web, and a better search experience will keep users on your site longer.
Gasta.com Increased content consumption:
Industry research projects that within three years nearly 87 percent of all internet users in the U.S. will be regularly viewing online video – an audience of well over 150 million people. Surfacing your audio and video content as part of a user’s overall search experience is the key to driving increased multimedia consumption and the associated advertising opportunities.
Increased advertising opportunities:
Exposing a previously buried treasure trove of multimedia content opens a new stream of advertising revenue. In addition, Gasta SearchMatch provides enhanced targeting opportunities from the rich metadata that wraps your audio and video content. With video advertising commanding premium pricing, enhancing multimedia consumption and targeting is the key to unlocking this $4 billion advertising opportunity.
Thursday, November 13, 2008
Gasta Search Network:New Report Documents Insanely Long Tail Of Search
When something seemingly insignificant is able to control a more powerful entity, talk of the tail wagging the dog occasionally comes into play. But according to a new report from Hitwise, the long tail of search is capable of something more akin to launching the dog into orbit.
Dustin Woodward, a Seattle-based SEO and Web analytics expert, tried to look at the top 10000 search terms recorded by Hitwise during a three-month period. What he got was a very strange-looking graph, with data displayed in almost invisible amounts along great stretches of both axes.

"Top 10,000 Search Terms by Percentage of All Search Traffic" (Source: Hitwise)
So Woodard then examined just the top 100 terms, and this sample generated a graph more normal in appearance. He writes, "However, this is just 100 search terms out of the more than 14 million."
It turns out that, at least in this particular three-month data set, the top 100 terms accounted for just 5.7 percent of all search traffic. Expand to the top 500, 1000, and 10000 terms, and just 8.9 percent, 10.6 percent, and 18.5 percent of all search traffic is involved, respectively.

"Top 100 Search Terms by Percentage of All Search Traffic" (Source: Hitwise)
Woodard concludes, "This means if you had a monopoly over the top 1,000 search terms across all search engines (which is impossible), you'd still be missing out on 89.4% of all search traffic. There's so much traffic in the tail it is hard to even comprehend. To illustrate, if search were represented by a tiny lizard with a one-inch head, the tail of that lizard would stretch for 221 miles."
Lone bloggers, SEO professionals, and small businesses (among all other sorts of things) should be able to take comfort in this discovery. Woodard's analysis makes it look like there's plenty of traffic for everyone, without a need for cutthroat behavior and the spending of huge sums of money over the top few search terms.
A better approach might be to optimize for a lot of truly niche terms and see what happens. Be careful not to confuse increased holiday traffic for success - and also not to put your holiday income at risk in the event of failure - but some small-scale testing seems appropriate, at least.
Anyone wanting even more reasons to experiment should know that the Hitwise sample only included 10 million U.S. Internet users, adult search terms were removed by filters, and the three spotlighted months were relatively slow ones.
By Doug Caverly
Thursday, September 25, 2008
Gasta Video: Noah Elkin from Steak Digital
Optimizing video and images for search is no longer optional. It's a must-have for brands that want to continue connecting with their customers.
Historically, successful advertisements have depended on two main ingredients: compelling words and captivating imagery. The ascendancy of search engine marketing has put a new premium on the value of words, for if search tells us anything, it's that marketers should take their cues from the terms people plug into search engines.
In effect, marketers who want to capture their customers' attention need to "listen" to the different ways they are expressing their wants and desires through search. Consequently, advertising success today depends on a slightly different set of criteria. Marketers must harness insights into customers' thought processes and the vernacular they use to seek out brands and products. You must synchronize that language across a campaign to ensure that customers not only look for your brand but also find it once they've gone to the web.
In-house and agency search practitioners, as well as experts around the industry, have been sounding this drumbeat for a long time now, but search still faces an uphill battle in relation to sexier on- and offline media. What it really boils down to is an image problem.
The fact that a highly -- if not the most -- effective advertising medium (by some measures, anyway) continues to have an image problem speaks volumes about the culture of advertising. We live in an age when John Wanamaker's old adage -- "Half the money I spend on advertising is wasted; the trouble is I don't know which half" -- rings truer than ever for brand managers caught in the transition from offline to online media.
It's not that brand advertisers aren't interested in results and ROI, as tempting as that might be to conclude at times for some search practitioners. Rather, it's that TV and even print are far more emotive than the comparatively austere text ad. TV and print also have the luxury of employing visuals, which provide richer options for conveying a brand's tone, image and message, as well as ultimately creating the kinds of brand associations that lead to loyalty and advocacy. In an industry that evolved on the back of images -- still, moving or otherwise -- there is some truth in the notion that search is as unsexy a medium as you can find. That is, unless your idea of "sexy" is the cold hard dollars that come from conversions -- not that there's anything wrong with that.
How do we go about making search sexier without compromising its effectiveness? Ironically, it may come down to using words to deliver the power of images. Provocative findings from comScore have been making the rounds of all the major conferences this year, and they point strongly in this direction. On the one hand, comScore has shown that interest in multimedia content among searchers is both widespread and not yet matched by placements in blended search results (as first revealed at the Orion panel at SES NY), particularly where video is concerned. On the other, recent studies have demonstrated that over-emphasis on last-click conversions and under-emphasis on latent on- and offline effects result in the loss of a shockingly high percentage of search's overall value.
Combined, the following three trends shed light on the relationship of keywords to images:
- The call to better monetize the 95 percent of paid search ads that do not lead to a click
- The implication that search can and should function as more of a branding vehicle
- Increased searcher interest in video, news and images
As blended search results become the norm across the industry, optimizing video and images is no longer a nice-to-have -- it's a must-have for brands that want to continue connecting with their customers.
I've always said that search will give TV new relevancy to the extent that commercials drive viewers to search engines to find more information about a product they've seen advertised. Now it's becoming increasingly evident that TV -- and news clips and movies and music videos and images -- will do their part to provide new relevancy to search as well.
Noah Elkin is vice president of corporate strategy for international search-inspired digital agency Steak.Wednesday, August 13, 2008
Gasta Advetising set to grow
Find the online opportunities in your own backyard: Gasta.com
These days, the advertising community is focusing its attention on how to create ads for online media -- including video, rich media, Flash, etc. -- and the revenue potential associated with these channels. However, a less-often-asked but vitally important question in terms of industry shift, as well as dollars and cents, is this: Where will these ads be placed?
Industry estimates suggest that mobile advertising will reach nearly $10 billion in the next few years, with online video reaching nearly $3 billion. However, advertising at the local market level -- although not as frequently discussed -- has the potential for even bigger numbers and greater growth. What's more, local advertising isn't at odds with mobile and online video, as many assume. Rather, rich media and geotargeted place-based mobile advertising are likely to be big components of that local online ad spend. Within the context of the changing media landscape, local online advertising represents a massive opportunity that is coming into its own -- and bears more attention from the advertising community.
Tip O'Neill once said, "All politics is local." And while that's not quite true of advertising, it does resonate when assessing this new shift into hyper-local marketing and advertising. According to eMarketer, $97 billion of the $157 billion -- more than 60 percent -- of the advertising market in the U.S. is focused on local. The online portion of that has thus far lagged behind the other advertising channels, with only about $2.1 billion -- 2 percent -- of local advertising being online at the end of 2007. However, that number is expected to more than triple over the next four years to more than $7.8 billion. That's a huge movement of dollars shifting toward reaching local audiences online.
But where are these dollars going to end up?
Although traditional local media -- Yellow Pages, newspapers, radio and broadcast television -- all have an online presence, none of them enjoys the dominance on the web that they do in their "home markets." Yet their audiences are moving online at faster and faster rates, resulting in major drop-offs in print subscriptions to newspapers, broadcast TV audiences, terrestrial radio listenership and Yellow Pages customers.
For example, the Kelsey Group recently found the erosion of print Yellow Pages is going to increase from 2-3 percent to more than 10 percent this year. That's a pretty massive decrease year over year. And even the Yellow Pages Marketing Association concedes that although online usage of Yellow Pages is growing, a 10 percent drop in print usage dwarfs the increase in online searches. Newspapers are in a similar boat with their advertising; online ad sales are climbing, but offline usage declines are taking a larger chunk of ad sales away from the industry as a whole.
And yet, projections show online ad sales more than tripling -- and there has to be a place for all that advertising to land, outside of the traditional media's online presences mentioned above.
With Google, Yahoo and online Yellow Pages growing their audiences, there is certainly going to be growth in local business searches. But what about brand advertising and trying to reach people who are migrating away from traditional television, radio and newspaper outlets for their news?
The numbers are a little grim. There are about 1,400 daily newspapers and 7,000 television and radio stations in the U.S., and back-of-the-envelope math shows that they each produce about three to six stories per day, or about 22,000 local stories for the entire U.S. This for an audience of roughly 20,000 individual cities and towns. All these players used to be able to back up their locally produced content with national stories, thereby providing a full news experience for their viewers or readers. But, the internet has changed all that; people get their national news from national sources. Instead of competing with other local newspapers, papers are competing with every news site that has a web page. Given this fragmentation, local news sites are not maintaining their market share.
So what's going to take up the slack?
Well, nature abhors a vacuum. Thus, amateur, user-generated content and commentaries are taking off in local markets. The internet's solution to the dearth of local news coverage is the same as it has been with other problems of scale: let the people build it themselves. Similar to Wikipedia, the Open Directory and Usenet, truly local content is going to be provided by the people who live there.
In looking at sites like MetroBlogs, Gothamist publications, Outside.in, NowPublic, Baristanet and Topix (the site that I run), it becomes apparent that a massive amount of attention and investment has been paid to giving people a platform for engagement with the places they live. And while social networks (based on who you know) like Facebook, LinkedIn and MySpace have generated a lot of usage, and even more buzz, none of them has really provided a locally contextual venue. You are unlikely to meet the neighbors who live two blocks away via Facebook or LinkedIn. However, when that same family starts blogging about your neighborhood or commenting on something another neighbor wrote, it's a compelling discussion -- one that you're likely to read and possibly even join.
Given the aforementioned advertising growth and the decline of the traditional places for it to go, user-generated content is where the action is going to be. The local online outlets that make the most sense for a given campaign will vary greatly depending on where you live and who you're trying to reach with your advertising. But the potential audience size available through these channels is impressive. Speaking for Topix, we've seen comment rates go from around 30,000 comments a day in the middle of 2007 to more than 140,000 comments a day -- or more than 3.5 million comments a month -- across more than 20,000 cities and towns within the U.S.
Media consumption and local audiences' preferences are shifting. Advertising is going to shift as well. So along with that cool viral video and mobile campaign, consider how you can make the most of region-specific opportunities as the $97 billion gorilla of locally targeted ad dollars spent in the U.S. starts to move online.
Chris Tolles is CEO of Topix
Thursday, July 03, 2008
Gasta News: Brand Piggybacking
It's time to stop complaining about people piggy-backing on your search terms. Use it as an opportunity to hit back, be smarter, more nimble and win, just like Gasta.
Why the hell is someone able to advertise on Google using my brand name? Don't I own my brand name, and my product names? The simple answer is no, you don't, especially when it comes to using them in search. For the delusional lawyers that think they do, can I please laugh at you? It's gone. Shattered. You can have your brand terms copyrighted, trademarked and employ a whole team of leaders for their defense, but owning? That control state exists only in lawyers' minds. Yes, you may OWN them, but the reality is you just can't sue everybody, not anymore. Like copyrighted material that makes it onto video sites, it's a losing battle.
So, what you really need to do is look at this as an opportunity, not an obstacle.
The way that Google works, and I'm sure as hell going to get flack if I get this wrong, is that if the name is in the competitive set and it is relevant to the purchase, category, product or topic, you can buy it.
Now, what you cannot do, or are not supposed to do as a competitor to the brand, is use that brand name in the copy of that ad. You can use it in the title due to dynamic replacement, but you are not supposed to -- or it is greatly frowned upon if you do -- use it in the copy of the ad. But the reality? Eh, a lot more murky. There are just way too many advertisers buying terms, and it's that democratization that is fueling a lot of the growth.
Look, if a company is buying your product name, or your brand name, then you are doing something right. Are they riding the coattails of your brand equity? You bet your lazy corporate lemming butt they are. And they will ride it and ride it until you wise-up on how to defend it.
There are a number of companies that insist on not buying their brand names with the belief that "I am already ranked at the top of the organic results, so I don't need to." And that is true for many clients. But not buying your brand name in addition is ludicrous.
Here are three main reasons why you want to do this:
1. Combination punching
Enough research out there has shown us that the combination of having an organic link and a paid listing increases response by somewhere around 25 percent. Now, you could argue that the organic link is free and that paying for an additional 25 percent is not worth it. Wrong! Your competitors are unlikely to be over in the section of organic listings. They are hitting you in the ad space. Occupy that space so they don't own you. 2. The message
It's the one real way that you can exert control -- your message. The copy that is picked up thorough organic listings is much less easily controlled. It is the crawlers that determine it, and your homepage has to be specifically designed for that purpose to make it better. It is also relatively static and does not change over time. That would require new copy on the homepage, new tweaking and a whole new crawl by Google. When will that happen? Who knows. But you can control exactly what copy appears in a paid listing and about your brand. Adapt that copy to what is going on in your company right now. What is relevant today? Do you want everyone to end up on the one page that gets the highest organic listings? Are you sure? Have you just been hit with some bad PR? Thwart it right there and then lead the user directly to your response. Have: "Rumors untrue, company not being acquired" in the search copy.
There are a hell of a lot more people who search on terms than click on ads. Just because they didn't click doesn't mean you can't seed that meme. Press releases are a thing of the past -- a top-down linear cascade that no longer has relevance to today's consumer. Your brand names are your first line of defense in the PR war, so use them wisely.
3. Navigation
Search is not as much about searching and finding anymore as it is about navigation. People use search engines as "navigation engines" to get to where they are going. You look at the most popular queries in search engines -- the real top searches, not the ones that are edited. They are littered with URLs and brand names. It has just become easier to use search engines to type in URLs and company names than worry you'll end up at some domain park by typing one wrong letter. Spellcheck means you'll almost always get to where you want in the next click.
One of my most amusing ad buys at Ask.com was buying the word Yahoo for purchase on Google that led to Ask.com -- a wonderful triad. When running marketing at Ask, we had some significant challenges. It was never about beating Google. We were Google's largest distributor of ad listings in the world. It was a very symbiotic relationship. Frienemies, if you will. It was about getting people to think of us when they think of "search." Just by being there, we spur top-of-mind awareness for our brand. We were just not in people's consideration set. Look, the reason why Google seems lax is because competition in our business moves our whole industry forward, not just those companies that have been sitting on their brand equity like luddites. It was easy in offline -- just throw a bunch of lawyers at them. But online doesn't just mean those companies in your immediate competitive set, it means thousands of smaller shops that can now afford to advertise.
It's time you stopped complaining about people piggy-backing on your terms and started to look at it as an opportunity to hit back. "But they're driving up my costs for those words, and it's unfair!" Since when is life or business fair? Like sucker fish on sharks, start to look at that relationship as symbiotic. Use them and what they say to your advantage. Stop sticking your heads in the sand, get out there, think of how you can leverage and thwart those efforts -- and attack. Be smarter, more nimble.... and win. Or you can just throw lawyers at the problem, stick your head in the sand and watch them rip business away from you.
By Sean Cummings (nod to Imedia)Friday, April 25, 2008
Secure your brand Keyword on Gasta search networks
Gasta will this month launch its white label search solution on up to 150 new search domains on a UK/Ireland concentration looking to companies like The Search Works, Latitude and Bigmouthmedia. All companie on the fast development track. As gasta.com rolls out its white label solution across more and more platforms, making the networks stronger and more robust, we can see the shift as advertisers move to more niche geo targeted search networks.
Google's decision to allow brand name bidding from 5 May 2008 has seen a huge increase in inquiries by companies wishing to secure their brand names on the Gasta search network.Companies like Gucci, Adidas, Nike, etc.. look for the niche specialists search marketing companies like Gasta , this once again shows not just the number of agencies out there that provide search offerings but the indelible need to secure your brand online, and gasta is relentless at doing this on a global platform, and at a cost that companies can afford.