If your website or products suffer from bad reviews or negative feedback, Sometimes disguised as “constructive criticism” do not sit and hope that it will go away; this is a set of circumstances that you can and must change and influence. Everyone would much rather receive a pat on the back, but how do you stop this negativity from getting in the way of your clients? It’s called reputation management, sometimes clients marketing can conflict with the reputation of an area or a ‘ghettoisation’ as happened with West Belfast during the prolonged troubles, However when local communities started to respond to this negative portrayal in a positive way by starting community festivals instead of traditional ‘bonfires’ and demonstrating and discussing all the positive aspects of the West Belfast community such as low crime, lively social networks, strong community support groups, and neighbourliness. What happened was a complete turnaround of the perception of West Belfast as a ‘ghetto’ into one of a vibrant community that has become a Mecca for conflict resolution.
Gasta SEO Services explains that reputation management and SEO go hand-in-hand because it’s all about getting the positive results above the negative ones. They also suggest participating in and leveraging social media sites such as Twitter, Facebook, LinkedIn, etc. and building up the positive picture of your website to downgrade and diminish the negative comments and to help gain positive momentum.